Job Description
Key Responsibilities
- Meet and greet all guests upon arrival; provide assistance with loading and unloading luggage as required
- Perform DOT daily inspections on assigned equipment, report safety issues immediately to Operations Manager or Shift Lead
- Transport passengers via a fixed route with scheduled pick-up and drop-off locations for passengers
- Maintain a clean, orderly, and safe Shuttle at all times
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
- Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
- Be aware of potential passengers and approach guests seeking assistance
- Record number of passengers and complete daily/shift reporting as required
- Communicate professionally at all times with guests, client, and teammates
- Occasionally lift and carry customer luggage or personal items, up to 50 lbs
- All other duties as assigned
Skills, Knowledge and Expertise
- At least 18 years of age
- Class C Driver’s License
- Previous commercial driving experience, preferred
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Operate commercial vehicles requiring normal coordination, including eye-hand, hand-foot
- Enter and exit vehicle frequently throughout shift as well as sitting for extending periods of time
Benefits
- Comprehensive Medical, Dental, and Vision Plans.
- Life and Disability Insurance
- 401K Plan with Generous Employer Match and Immediate Vesting
- Generous Paid Time Off (PTO)