Shop Leader And Stylist/Barber

Overview
Floyd's 99 is a diverse, modern-day barbershop for everyone that offers top-quality services in a one-of-a-kind amplified experience, featuring our signature music and unique musician poster wall. We opened our doors in 1999 to rave reviews from our clients and now have over 100 locations nationwide. We have a strong business with a unique culture committed to allowing YOU to show your personality and style (yes, that means no formal dress code)!
The Shop Leader is responsible for creating a positive environment that maintains and exceeds Floyd's service standards in client service, retention of clients and staff, technical services, and in-shop safety standards. The Shop Leader must be on the floor taking clients and be proficient in all areas of cutting.
We offer competitive commission (50% to start) + hourly safety net + tips + bonus + benefits! With Floyd's higher price point and huge client base, you can expect to make OVER 65K in the first year; your motivation will determine your income with our compensation plan. You're in charge of your pay!
As we continue to grow, we are looking to find a talented hairstylist or barber with management experience who is passionate about the industry and client service and enjoys coaching and developing others. Our shops are bustling and safe, with many locations nationwide and lots of opportunities for career growth. So, if you are currently looking for a place that lets you be you, where you can focus on quality while making more money, check US out and submit your resume. Let's get to know each other- we would love to have you join the Floyd's VIBE!
#INDSHOP
Responsibilities

• Promote and maintain Floyd's 99 culture and core values.
• Meet or exceed shop financial metrics with a complete understanding of shop revenue, average ticket, client headcount and retention, labor and cost control, retail sales, and employee retention.
• Responsible for performing hair services on clients if a licensed stylist or barber.
• Maintain a flexible, District Leader-approved working schedule.
• Ensure proper coverage of all positions during all hours of operation.
• Effectively communicate with various people and departments within the organization.
• Effectively manage and resolve client service issues promptly.
• Execute tasks and follow through to completion, meeting all deadlines as defined by a District or Regional Leader.
• Responsible for the leadership of Floyd's 99 shop employees in recruitment, training, product knowledge, skills development, job performance, and recognition.
• Conduct regularly scheduled performance reviews with employees, provide timely and accurate feedback, and consistently hold employees accountable for performance.
• Meet with employees routinely to discuss performance and development goals.
• Communicate and hold employees accountable for Floyd's 99 policies and procedures.
• Responsible for following all local and federal guidelines in acquiring and maintaining employee files including I-9s and Cosmetology/Barber Licenses.
• Attend monthly Leader meetings and facilitate monthly shop meetings, communicating new or updated company and/or district initiatives to employees.
• Conduct and assist District Leader with quarterly brand equity and file compliance audits.
• Ensure professional and retail inventory is replenished timely and within budget.
• Maintain & safeguard inventory & other company assets (i.e., cash, shop equipment, etc.)
• Ensure proper cash handling.
• Educate and encourage employees to consistently recommend and upsell retail products and add-on services.
• Conduct technical and non-technical interviews using Floyd's 99 tools and systems.
• Communicate to both technical and non-technical employees about internal and external education.
• Conduct in-shop safety audits, communicate safety initiatives in monthly shop meetings and follow all safety guidelines specific to the industry.
• Ensure the shop and all employees follow and comply with all Cosmetology and Barbering rules and regulations as defined by the state board.
• Ensure the accurate recording and reporting of all employee hours within the shop, including Shop Leadership personnel and hourly/commissioned employees. This includes any out-of-shop hours worked by Shop Leadership.
• Ensure compliance with and hold employees accountable for all state-specific scheduling, meal break, and rest break processes.

Qualifications

• 3 or more years of management experience; in any industry.
• Active Cosmetology or Barber license.
• 1 or more years of experience behind the chair.
• Exceptional written and oral communication skills.
• Ability to work a flexible schedule.