Shipping & Receiving Supervisor

Position Title: Shipping & Receiving Supervisor

EEO Category: 1st/mid managers (11-3021)

Reporting into Title: Shipping & Receiving Manager / As Designated by Business

Business and Department: ABFLabs Shipping & Receiving

Visual Pak Companies is an Equal Opportunity Employer. Visual Pak does not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.

Position Purpose/Summary: Primary function of this position is to oversee, organize, report on, and problem solve shipping and receiving activities for the assigned business entity.

Direct Reports

None

Position Responsibilities-Tasks-Deliverables

An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

All duties as assigned and the following specific activities.

• Enforce Hazardous Material Handling Procedures and oversee Initial and Annual Training
• Direct and advise personnel in all Shipping & Receiving procedures.
• Responsible to oversee day to day operations of the Shipping & Receiving department & employees.
• Prepare shipping documents, receiving documents and contracts.
• Inform customers and planners by e-mail or telephone confirmation numbers for delivery’s and shipments, shipping and receiving dates, and any anticipated delays.
• Maintain shipping and receiving delivery schedules.
• Learn and stay in compliance with protocols and SOP’s.
• Manage time effectively to complete assignments in expected time frame.
• Maintain a clean and safe work environment.
• Communicate to the Designated Manager all or any issues found in the Shipping-Receiving office.
• Performing day-to-day tasks such as maintaining information files and processing paperwork.
• Processing Information compiling, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Documenting/Recording Information entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• File copies of orders received, shipments and post orders on records.
• Learning and using customer’s databases SAP and Digital Supplier.
• Analyze and resolve, or assist workers in solving daily work problems
• Train employees on SOP’s and ensure the training effectiveness and application of job skills

Key Performance Indicators (KPIs)

• Ensure on-time shipment of all orders
• Responsible for the department’s error-free processing of all received inventory
• Create and maintain an up-to-date training schedule for employees on all pertinent, cross-functional processes and procedures
• Avoidance of customer complaints for handling / delivery or communication
• Considers cost-efficient decisions and efficiencies without compromising service.

Knowledge-Skills-Abilities (minimum)

Education:

• H.S. Diploma or GED; required; higher education very helpful

Experience :

• Minimum of 3 years of related experience in a warehouse environment
• Proven experience with high volume transactions and finite deadlines
• Safety competent; favorable track record highly desired
• Minimum of 3 years having been responsible for direct reports; selection, training, discipline, reward/recognition.
• Must have ability to work well under pressure
• Strong Mathematical abilities

Technology/Software:

• Strong Microsoft Office Proficiency
• Shipping software competency required
• Time and attendance software: Novatime or similar system

Communication:

• Must have good communication skills to productively interact with others and complete duties as expected.
• Bilingual English/Spanish helpful

Physical Capabilities

Strength: Must be able to regularly lift 55 lbs.

Movement: Must be able to stand / walk for an entire eight hour shift. Occasional bending, crouching, and crawling

Hearing: Must be able to hear and understand work direction in a loud, distracting environment

Vision: Must be able to judge distance, identify details, and view computer screen regularly

MISCELLANEOUS

Travel: N/A

Vehicle : N/A

Tools: N/A

Technology: N/A