Shift Manager

Job Type: Full-Time
Company Benefits
Daves Hot Chicken is not only one of the fastest growing restaurant chains in the country, its an amazing place to work!
Earn tips
Earn monthly bonuses
4-day work week
Free meals every shift you work
Ability to grow and earn promotions
Company emphasis on work-life balance
Job Description
Effectively plan, organize, and implement all daily operational routines and activities alongside the Assistant Manager
Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
Assign duties to specific Team Members based on role and skill level
Greet Guests, record orders, and serve food and beverages with a positive and helpful attitude
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle Guests concerns and complaints professionally and calmly to resolve problems
Provide direction, supervision, and feedback to maintain high levels of productivity and Team morale
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire Team in all aspects of business and personnel practices
Excellent organizational, time management, delegation and problem-solving skills
Strong attention to detail and ability to multitask
Effective communication with Team Members and Management Team
Confident, proactive, and willing to take on challenges
Flexibility to work various shifts
Ability to stand for extended periods as needed
Ability to bend, stoop, and lift if necessary
Previous Shift Manager/Assistant Management experience preferred