Shift Leader

Escape Room Zone at our Madison Heights location is hiring a Shift Leader to oversee store operations and enhance guests’ experiences. Ideal candidate is outgoing, detail-oriented, and a team player.

About Company

Escape Room Zone / Rage Room is a family-friendly entertainment facility that offers two attractions. Find more information at www.escaperoomzone.com

Main Responsibilities:

• Greet guests as they arrive
• Answer phone inquiries
• Set-up puzzles and provide clues
• Train new team members on tasks
• Balance cash drawers and prepare cash deposits
• Address guests’ concerns in reference to products and services
• Complete opening and closing tasks to company standards
• Maintain Rage Rooms inventory and spaces
• Ad hoc tasks

Requirements:

• 1 year of supervisor experience
• Strong verbal communication skills
• Excellent interpersonal skills, including the ability to quickly build rapport with guests
• Able to work comfortably in a fast-paced environment
• Must be able to remain in a stationary position 80% of the time
• Must be able to lift 25lbs or more

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Supervising: 1 year (Required)

Ability to Commute:

• Madison Heights, MI 48071 (Required)

Work Location: In person