Shift Leader

Job Description

At Just Poké , we believe in giving more. It's a philosophy aimed towards our customers, but centered in our team members. We strive to do all of the little things possible in order to deliver a great experience for everyone in our restaurants. As a quick service restaurant featuring Hawaiian poké, we aim to promote a healthy lifestyle and diet by using fresh, sustainable ingredients of the highest quality.

This is an excellent opportunity to develop professionally in a fresh new restaurant concept in the greater Seattle area. We will be in rapid growth for coming years and are looking for individuals who are passionate about the restaurant industry and dedicated in his/her career with our growing restaurant chain.

Job Responsibilities:

• Create a positive, safe environment for employees and guests.
• Lead the store in day-to-day operations. Ensures Just Poke policies and procedures are followed and executed well.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Maintains a clean and sanitary work station area including serving areas, prep areas etc.
• Assists in training new team members and leads by example while working in the store. Coaches and leads team members to ensure accurate portions, upselling and customer service guidelines are executed.
• Communicates clear shift notes to ensure other managers are set up for success. Properly delegates tasks to ensure checklists and other tasks are completed while they are managing a shift.
• Assist with: prep duties, customer issue resolution, receiving orders, and employee call-outs as needed.
• Lead the store in excellent food preparation operations including food safety and Just Poke recipe guidelines. Ensures all daily prep is complete and communicates with management team about prep needs during days off. Consistently sets the team up for successful service.
• Ensures orders are put away and that products are stored with food safety guidelines met. Organizes products to ensure accurate inventory can be kept. Assists in reducing product waste.
• Ensures kitchen area is clean and properly closed down including sinks and drains. Alerts management when issues arise with kitchen tools, equipment and space.
• Overseeing Opening/Closing of store.
• Assists managers with other responsibilities as needed.

We Want You Because:

• You are Customer Service focused and have a positive and friendly attitude.
• You are energetic and passionate about advancing your career
• You work well under pressure and thrive in a fast paced environment
• You have strong decision making and problem solving skills
• You are a good listener with strong communication skills
• You love to work in a team oriented environment
• Your exceptional service will build new and repeat business
• You always strive to improve yourself and can accept constructive criticism
• You are a problem solver and always have a positive outlook!

Job Types: Full-time, Part-time

Pay: $22.00 - $23.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Experience level:

• 1 year

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends only

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person