Job Description
Responsibilities
- Provide friendly and attentive service to all guests throughout the entirety of the visit
- Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
- Anticipate guest needs and note any preferences provided by the guest
- Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
- Prepare drinks for the dining room, as needed
- Handle any guest situations with genuine empathy and elevate to a manager as necessary
- Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
- Organize money and receipts throughout the shift in adherence with the cash handling policy
- Keep all areas of the restaurant clean and organized by following cleaning checklists
- Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location
Benefits
- Enrollment in Company-contributed health coverage plan
- Accrued Paid Time Off
- 401k with up to 4% match after ninety (90) days of employment
- Pre-tax commuter benefits (in applicable States)
- Team member discounts at all our brands
Qualifications
- 3 to 6 months of related restaurant experience or training
- Experience with POS systems, especially Toast, a plus
- Flexibility in schedule is highly preferred but not required
- Ability to be cross‐trained in all areas of the dining room and retail space preferred
- Ability to speak, read, and understand the primary language(s) of the work location