Shift Lead (Trampoline Park)

Do you love fun and exciting environments? Do you love creating memorable experiences? We are the largest provider of Trampoline Parks globally, with names such as DEFY, Sky Zone, Rock'n Jump and more.

Our purpose is to drive the active entertainment movement across the globe by creating memorable moments, inspiring participation, and supporting our team members and guests as we achieve new heights together.

We value creativity, innovation, integrity, diligence, customer satisfaction, as well as employee well-being. We apply these values through you to help create an atmosphere where we can continue to be "Purveyors of Awesome". Currently, we are in search of a Park Shift Lead to join our team!

Job Duties

• Conduct sales and recommendation of products based on guest needs. Every employee is responsible to sell and cross sell all our products. Even if you are not at the front desk, the expectation is we are always selling as increased sales helps us grow!
• Assist with staff duty delegation- Shift Leads are responsible for running the parks when managers are not present.
• Complete incident reports.
• Maintain a friendly, outgoing personality with our guests and team members.
• Provide guests with a safe and enjoyable experience.
• Coordination of birthday parties and events.
• Conduct daily, weekly, and monthly maintenance checks.

• Assist in managing inventory on a weekly basis.

• Responsible for coordinating opening and closing park procedures.
• Act as a first responder to emergencies and respond appropriately.
• Help maintain a clean environment; some janitorial duties will apply.
• Is able to stand for long periods of time and lift minimum of 20 pounds. 

Qualifications

• Must be 18 years of age or older. 
• Retail sales experience highly desired
• Customer Service experience preferred.
• Great Leadership and motivational skills required.
• Amusement or hospitality experience is a plus.
• Ability to work in a fast-paced environment is a must.
• Able to work a flexible schedule during normal business hours, including weekends and some holidays.
• Comfortable engaging with large groups of people.