- Utilizes highly energetic and proactive measures to lead fellow team members in daily tasks, duties, and problem-solving solutions to achieve goals
- Be a Rocket Carwash expert; consistently serving as a role model to teammates by achieving goals and maintaining our customers as the primary focus.
- In collaboration with leadership, work alongside the team to provide daily guidance, motivation, and training to guarantee a world-class carwash experience.
- Represent the brand with the utmost integrity
- Establish supportive and productive relationships with team members
- Maintain awareness and compliance with all safety regulations and policies
- Seeks out feedback and proactively engages in opportunities for career development
- Relay customer inquiries and issues to management while assisting in quick and timely resolutions
- Lead all aspects of the carwash when placed as the primary manager on duty
- Supervise and execute opening and closing procedures
- Oversee cash and security management
- Regularly review and provide feedback on processes and procedures
- Adhere to the Rocket dress code and attendance policy
- May be asked to perform basic to intermediate level maintenance tasks
- Perform all other duties requested by your direct report
- Displays high energy in all tasks and duties performed with a willingness to exceed customer service expectations with all interactions with customers
- Be dependable with strong leadership and communication skills
- Can problem-solve situations and provide sound resolution
- Be people-oriented and enjoy interacting with team members and working on group projects
- Provides prompt feedback when noticing something that needs to be fixed
- Enjoys taking on challenges
- Be adaptable and flexible. This role can experience frequent shifts in direction
- Is a natural leader who fosters teamwork and maintains a safe but fun team environment
- Is detail-oriented and able to focus on small details while understanding the bigger picture
- **In-depth training will be provided to effectively fulfill all responsibilities for this position**
- Demonstrates attention to detail
- Ability to analyze written and verbal instructions
- Ability to write, present, and respond to customers and staff members in a professional manner
- Ability to manage, train, and support other car wash personnel
- Conveys positivity and leads by example
- This position is Full-Time, starting at $17.00 per hour based on experience, with UNCAPPED commission opportunities!
- The following benefits become available immediately on the first day of employment for Full-Time employees:
- Medical
- Dental
- Vision
- Short-term Disability
- Long-Term Disability
- Life Insurance
- Critical Illness Insurance
- Accident Insurance
Additionally, Full-Time employees can be eligible for a 401(k) with 4% match and PTO (accrued annually)