Shelter Worker Position
This is substitute, non-benefitted, non-exempt position that reports directly to the Residential Services Director. Substitute positions always available for all shifts
AREAS OF RESPONSIBILITIES:
- Provides shelter coverage and direct client services during isolated daytime, evening, and weekend shifts.
- Hours vary between 8am and 10pm.
- Conducts client screening and assessment for Shelter program.
- Teams with Residential Services Director or Lead Service Coordinator on eligibility.
- Completes all paperwork related to shelter intake/admittance
- Enforces shelter policies and procedures
- Provides crisis intervention to clients residing in shelter
- Mediates conflicts between clients residing in shelter
- Assists with inventory and management of food, shelter supplies, and donations as directed
- Maintains accurate client case records
- Completes funding statistics as assigned by Residential Services Director
- Maintains client confidentiality at all times
- Maintains shelter security at all times
- Attends staff and clinical meetings as employment schedule permits
- Adheres to Heartly House philosophy, policies and procedures
- Other duties as assigned by Residential Services Director
EDUCATION AND EXPERIENCE:
- BA/BS in Human Services or related field. Experience in shelter settings preferred. Related practical experience may be substituted for a portion of education.
- Maturity, reliability, dependability
- Ability to assess situations, work independently, show initiative and flexibility in meeting client needs
- Must successfully complete Heartly House training within probationary period
Resumes and letters of interest may be sent to shelter.dir@heartlyhouse.org.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 5 – 20 per week
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Weekends only
Application Question(s):
- What shift(s) are you available to work?
- If you have previous shelter or hotline experience, please provide details, including name of employer and dates.
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Frederick, MD 21701: Relocate before starting work (Required)
Work Location: In person