Shelter Overnight Relief Worker

JOB SUMMARY:

The shelter relief person will work directly with homeless men, women and families in Housing Forward Emergency Shelter. The staff works with volunteers to ensure that the shelter clients are safe during the overnight, and that they are prepared to leave the shelter at the designated time. The position is part time staffs the overnight shift (10:30pm – 7:00am) in the shelter.

JOB RESPONSIBILITIES:

• Ensure the safety and security of the shelter clients.
• Monitor the shelter area and restrooms.
• Register late arriving guests.
• Reheat dinners or prepare sandwiches for late arrivals.
• Manage any urgent or crisis situations that may arise overnight.
• Notify the manager on call and complete incident report or other documentation.
• Prepare coffee and work with the 5:00am breakfast shift to get breakfast shift available.
• Wake up guests at the appointed time.
• Complete a Shift Log providing a brief summary of the shift.
• Maintain client confidentiality.
• Maintain appropriate boundaries with clients at all times.
• Report any safety or client problems to the Shelter Manager.
• Reinforce Emergency Shelter rules.
• Participate in training and in-services approved by the Shelter Manager.
• Perform other duties as assigned.

QUALIFICATIONS:

• High School Diploma or equivalent.
• One-year social service experience preferred.
• Candidates must have strong problem-solving skills and the ability to respond appropriately in a crisis situation.
• Candidate should have a flexible schedule, as the position requires some on-call availability. Candidate must be on time for shift to relieve volunteers of their shelter duties.
• Must have smart phone to utilize Agency communication and collaboration tools.
• Must provide proof of COVID-19 vaccination.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to, stand; walk; sit; use stairs; reach with hands and arms balance, stoop, kneel or crouch.

Job descriptions are not intended and should not be construed to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary. This job description does not constitute a written or implied contract of employment.

HOUSING FORWARD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability.