Shelter Coordinator

GENERAL SUMMARY: Under the direction of the Shelter Programs Manager, the Shelter Coordinator will provide support to services offered through Wind’s shelter programs. The Shelter Coordinator will support the Shelter Programs Manager with data collection, program coordination, and scheduling. The Shelter Coordinator will provide insight on program design to maintain relationships with other agencies pertinent to Wind’s shelter programs. The Shelter Coordinator will advocate that youth are presented with suitable options for housing, relevant community resources, and support with mental health or drug and alcohol services. The Shelter Coordinator is expected to have a high compassion level when interacting with youth, including those who are currently using illegal substances, experiencing a mental health illness/crisis, and/or unwilling to be medication compliant. The Shelter Coordinator will be responsible for the oversight of building maintenance, programs, safety and general needs, to be reported to the Shelter Programs Manager.

This position is a full time, non-exempt position eligible for Medical, Dental, Vision, Life Insurance, 403(b) retirement plan; paid Holidays, Sick and Vacation time. The position is employed by Goodwill Industries® of Sacramento Valley and Northern Nevada, Inc., through Wind Youth Services.

ESSENTIAL DUTIES & RESPONSIBILITIES:

· Ensures the provision of a safe, supportive and enriching environment for youth.

· Reviews all intake files for program eligibility.

· Coordinates the activities and schedules of the shelter programs’ programmatic partners.

· Facilitates groups and workshops for youth as needed.

· Maintains up to date information regarding availability and status of community programs and resources that are necessary and relevant to youth.

· Transports youth as needed.

· Ensures that youth receive appropriate services as required by the grant.

· Enters data into Homeless Management Information System (HMIS) as required by funding contracts.

· Conducts monthly safety inspections at Wind shelter locations.

· Offers all services in a non-judgmental and holistic manner, utilizing a harm reduction approach that focuses on building trust, fostering self-esteem, exploring options and choices, and empowering youth to change their high risk behaviors.

· Demonstrates appropriate patience and tact while interacting with youth experiencing crisis with the abilily to remain calm and focused.

· Maintains professional behavior and appropriate boundaries with youth and staff members.

· Assist with daily activities at shelter programs to maintain safety, functionality and positive group interactions including the Good Neighbor Policy.

· Provides conflict resolution and conducts youth interdisciplinary meetings

· Plans and supports various shelter events

· Assist youth with accessing resources, making referrals and provides advocacy when youth encounter systemic barriers.

· Works with management to ensure programs meet contractual and internal goals.

· Interacts in ways that are affirming and effective with youth who have varying genders, sexual orientations, ethnicities, socio-economic statuses and traumatic backgrounds.

· Advises the Shelter Programs Manager regarding needs, goals, future plans and problems pertinent to the shelter programs’ operations.

· Assists the Shelter Programs Manager with creating schedules.

· Completes all required documentation on time.

· Keeps current on information and community resources and relevant local service providers.

· Participates in agency and community wide case management meetings.

· Attends meetings and training as necessary

· Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.

· Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the organization.

· Must provide proof of identification and eligibility to work in the United States.

· Must pass a drug screening and maintain compliance with the organization’s drug and alcohol policy.

· Must pass a background screening and maintain compliance with the organization’s associated polices.

· Must not have record or disclosure of criminal conviction that indicates an ongoing tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.

· Must not present a direct threat of safety and health to self, others or property. Must be able to perform essential functions of this job description with or without reasonable accommodation.

Other Duties/Responsibilities

• Ensures compliance with all Goodwill Industries Sacramento Valley Northern Nevada policies, CARF standards, and safety and security regulations.

• Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Basic Qualifications of the Role:

· Must be at least 21 years of age

· Must be able to work independently and as a member of a team.

· Must have experience working with diverse communities.

· Must be able to understand and accept a variety of lifestyles, behaviors and cultural and spiritual practices

· Must have experience and understanding of harm reduction frameworks and how they apply to direct service.

· Must be proficient in Microsoft Office Suite.

· Must have interpersonal and communication skills to effectively interact and communicate with a diverse population of staff, coworkers and external contacts.

· Must demonstrate the ability to react under pressure, use good judgement in ambiguous situations, be proactive in problem resolution, and be flexible/adaptable.

· Must demonstrate efficient and effective time management skills.

· Must have a valid driver’s license and access to reliable transportation that does not interfere with performing the essential functions of the job description, cause tardiness, or unexcused absences

· Must provide proof of identification and eligibility to work in the United States.

· Must pass a drug screening and maintain compliance with the organization’s drug and alcohol policy.

· Must pass a background screening and maintain compliance with the organization’s associated polices

· Must not have record or disclosure of criminal conviction that indicates an ongoing tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior

· Must not present a direct threat of safety and health to self, others or property. Must be able to perform essential functions of this job description with or without reasonable accommodation.

POSITIONS SUPERVISED:

· None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to drive, stand, walk, sit, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and talk or hear. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Work environment is usually hectic/fast-paced with frequent short deadlines and instances of unusual situations. Travel to various company locations may be required.

This job description does not cover all the activities, duties or responsibilities required of this role. Omission of specific statements of duties does not exclude them from the position if the work is similar or related to the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice to accommodate the needs of the organization. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.