Shelter Case Manager

Case Management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s needs. The Case Manager(s) will work to address the physical, psychological, and social needs of clients, and help them achieve self-sufficiency. This position will be focused on our adult shelter clients.

Primary responsibilities will include, but are not limited to:

• Provide personalized one-on-one support to clients
• Make referrals to community resources and assure linkage with those resources
• Assist clients in identifying and achieving their personal goals
• Monitor, evaluate, document, and track the progress of clients, and revise case plans as needed
• Offer educational and vocational services to clients
• Establish a system for finance management
• Support clients in their recovery from substance abuse and other forms of trauma
• Help manage client crises
• Assist with the building of community living and life skills programming
• Collaborate closely with external agencies, schools, and community partners to enhance support networks
• Commit to serve our clients with excellence in light of our mission and values.

Qualifications

Desired:

• High school diploma and 5+ years of Case Management experience , OR
• Bachelor’s Degree and 1+ years of Case Management experience

Will Consider:

• Any combination of skills and experience that the Executive Director feels makes a candidate applicable for the role

Personal Attributes:

• Strong, clear professional and emotional boundaries
• Strong organizational and time management skills
• Strong interpersonal communication skills
• Flexibility and adaptability to meet the needs of clients
• Previous experience working with vulnerable or similar populations.
• Knowledge of community resources and a proactive approach to connecting clients
• Ability to speak in small and large groups
• Ability to multitask and manage the needs of multiple clients at a time
• Basic computer knowledge, and a willingness to learn new programs (as needed)
• Sensitivity to cultural diversity and a commitment to promoting inclusivity
• Ability to lift 25lbs+ and sit for long periods of time

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Patient demographics:

• Adults
• Children

Schedule:

• 8 hour shift
• Weekends only

Work Location: In person