SERVPRO - Administrative Assistant/Job File Coordinator

SERVPRO of Washington County, RI is hiring an Administrative Assistant/Job File Coordinator!
Benefits
SERVPRO offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!
As an Administrative Assistant/Job File Coordinator, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, Job Monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup, filing, and creating reports while generally being a helpful and positive presence in the workplace.
Key Responsibilities

• Perform fundamental daily administrative tasks to assist the office team
• Coordinate crew and job scheduling
• Perform detailed and accurate data entry
• Monitor job file status and audits
• Maintain job file WIPs
• Review and Validate initial field documentation
• Create preliminary estimate
• Complete and review job file documentation for final upload and the audit
• Perform job close-out
• Assist other departments, as needed

Qualifications:

• 2+ year(s) of administrative or office-related experience and business experience
• Experience in the commercial cleaning and restoration or insurance/service industry is desired
• Experience with writing estimates, job file processes, and quality assurance, a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software
• Minimum of HSD/GED, Associates/bachelors degree preferred
• Ability to successfully complete a background check subject to applicable law

Skills/Physical Demands/Competencies
This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.