AddressOverview
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
We are hiring for a great technical opportunity for a dynamic ServiceNow (SNOW) Manager - Top Secret clearance to work onsite for our Springfield, VA location. This position requires an active Top Secret/SCI clearance with the ability to obtain and maintain a Counterintelligence (CI) Polygraph.
Responsibilities
What You'll Do:
+ + The ServiceNow (SNOW) Manager leads the SNOW team and manages the SNOW platform to ensure its effective use across the organization. The SNOW Manager facilitates initiatives using the Scrum framework and performs associated Scrum Master duties throughout the project lifecycle.
Key Responsibilities :
+ + The SNOW Manager is responsible for the following activities:
Developing SNOW roadmap, prioritizing initiatives, and managing backlog.
Facilitating traditional Scrum events and ensuring sprint cycle targets are achievable.
Gathering requirements and implementing best business practices.
Overseeing the development, integration, administration, optimization, deployment, and maintenance of the SNOW platform and its modules.
Analyzing metrics that reflect the team's progress and the effectiveness of implemented SNOW solutions and identifying opportunities for improvement.
Managing vendor relationships.
Prioritizing tasks, setting expectations for team members, and removing obstacles to facilitate progress.
Providing mentorship and training opportunities for junior team members.
Qualifications
+ + Demonstrated, hands-on proficiency and expertise in the following areas:
Facilitating and deploying large scale Enterprise projects using the Scrum/Agile framework.
Implementing streamlined processes and workflows aimed at optimizing organizational efficiency.
Fostering an environment of continuous improvement to mature solutions via incremental and iterative enhancements.
Managing multidiscipliary teams and multiple simultaneous projects/initiatives.
Mentoring and growing junior developers/administrators skillsets.
Excellent written, verbal, communication, presentation, and training skills with the ability to articulate new ideas and concepts to technical and non-technical audiences, as well senior-level executives.
CSWF: Specialty Area Framework Category: Securely Provision, System Requirements Planner Proficiency Level: Intermediate.
Experience :
Four or more years of progressive experience as a Scrum Master, Project Manager, or Product Owner.
Education :
Bachelor's degree from an accredited University.
Certifications :
Professional level Agile/Scrum certification, such as the Scrum Alliance Certified Scrum Master (CSM), PMI Agile Certified Practitioner (PMI-ACP), or PMI Disciplined Agile Scrum Master (DASM).
Professional SNOW or ITIL certification.
Desired Qualifications :
Hands on ServiceNow experience.
Hands on systems administrator experience.
Experience with ITSM and ITOM best practices.
Familiarity with SNOW modules, applications, and integrations.
Skills & Technology Used :
SNOW Management Solutions in various areas: development, integration, administration, optimization, deployment, and maintenance of the SNOW platform and SNOW modules.
ITSM/ITOM Best Practices, Agile/Scrum methodologies, and Enterprise Framework.
Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.
We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.
