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Form of workJob Description
AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.
We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, IFC, SundanceTV and WE tv; and film distribution labels IFC Films and RLJE Films. The company also operates AMC Studios, our in-house studio, production and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe; and AMC Networks International, our international programming business.
We are currently seeking a ServiceNow Architect to join our GT&O team reporting to the VP, Enterprise Systems based in our New York, New Yorkheadquarters.
JOB SUMMARY
The ServiceNow Systems Architect is a critical role within the Global Technology Operation (GTO) organization responsible for ensuring that the ServiceNow platform, and all of it's business processes are functioning optimally. This role is the platform owner of the entire ServiceNow platform, all its modules, components, services, and integrations and a subject matter expert.
The ServiceNow Systems Architect is responsible for collaborating with business stakeholders throughout the global organization, to assess and determine how the platform can be leveraged to drive automation, increase efficiencies, digitally transform business processes, and drive technology enablement. This role must be able to identify opportunities for integration with 3rd-Party and partner systems, and is required to assess, evaluate, and gather requirements, stories, and scenarios from business stakeholders, while designing and planning solutions.
JOB RESPONSIBILITIES
QUALIFICATIONS (Required & Preferred)
The base compensation range for this position is $140,000 to $155,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.
The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.
AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.
We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, IFC, SundanceTV and WE tv; and film distribution labels IFC Films and RLJE Films. The company also operates AMC Studios, our in-house studio, production and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe; and AMC Networks International, our international programming business.
We are currently seeking a ServiceNow Architect to join our GT&O team reporting to the VP, Enterprise Systems based in our New York, New Yorkheadquarters.
JOB SUMMARY
The ServiceNow Systems Architect is a critical role within the Global Technology Operation (GTO) organization responsible for ensuring that the ServiceNow platform, and all of it's business processes are functioning optimally. This role is the platform owner of the entire ServiceNow platform, all its modules, components, services, and integrations and a subject matter expert.
The ServiceNow Systems Architect is responsible for collaborating with business stakeholders throughout the global organization, to assess and determine how the platform can be leveraged to drive automation, increase efficiencies, digitally transform business processes, and drive technology enablement. This role must be able to identify opportunities for integration with 3rd-Party and partner systems, and is required to assess, evaluate, and gather requirements, stories, and scenarios from business stakeholders, while designing and planning solutions.
JOB RESPONSIBILITIES
- Lead a team comprised of developers, engineers, administrators, and analysts
- Provides guidance to ensure that all updates, enhancements, changes, and projects are completed on-schedule, on-budget, and with minimal bugs and defects.
- Manages multiple initiatives and workstreams simultaneously
- Prioritize critical updates and projects while managing and maintains operational and administrative activities
- Manages vendor relationships with our ServiceNow partner, and various consulting firms during project engagements.
QUALIFICATIONS (Required & Preferred)
- Bachelor's Degree or higher degree in computer science, information systems, or a related field or relevant experience.
- 7- 10 years of relevant work experience
- 7+ years of experience with the ServiceNow core platform
- 5+ years of experience in managing, developing, designing and implementing solutions within the ServiceNow ITSM, ITOM, and ITBM modules
- 3+ years of experience developing and designing custom workflows
- Strong knowledge of Information Technology Infrastructure Library (ITIL) foundation
- Familiarity with Agile development methodologies
- Experience working with API and developing integrations
- Excellent verbal and written communication skills
- Ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership to sponsors/stakeholders in solving, program/project management, business process and/or technical problems
- Ability to oversee application and workflow configurations
- Ability to perform requirements analysis, design, configuration, testing and customization within all ServiceNow modules
- Experience with processes, integrations, business rules, custom scripts, flow designer
The base compensation range for this position is $140,000 to $155,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.
The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.
