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SalaryOverview:
We need a Service Writer with 3+ years of experience to provide personalized assistance on light maintenance and repair services, especially for our Express Maintenance service. At Performance Lexus RiverCenter, we value a Service Advisor who has extensive product knowledge and offer genuine advice to customers.
At Performance Lexus RiverCenter, we are proud to offer a workplace culture that is second to none. Our team in Covington, KY is fast-paced, fun, and cohesive, providing every employee with the opportunity to grow and take on greater responsibility. With a focus on developing our staff under the guidance of a caring leadership team, we are confident that you will enjoy a fulfilling career with us.
Why Choose Performance Lexus RiverCenter?
Employee Benefits Available:
We need a Service Writer with 3+ years of experience to provide personalized assistance on light maintenance and repair services, especially for our Express Maintenance service. At Performance Lexus RiverCenter, we value a Service Advisor who has extensive product knowledge and offer genuine advice to customers.
- Earn $55,000.00 to $75,000.00 Annually (Experience Based)
- Hours are Monday - Friday 7 am to 6 pm (Alternating Saturdays)
- This Position is Full Time
- Bilingual Is A Plus
At Performance Lexus RiverCenter, we are proud to offer a workplace culture that is second to none. Our team in Covington, KY is fast-paced, fun, and cohesive, providing every employee with the opportunity to grow and take on greater responsibility. With a focus on developing our staff under the guidance of a caring leadership team, we are confident that you will enjoy a fulfilling career with us.
At Performance Lexus RiverCenter, we are proud to offer a workplace culture that is second to none. Our team in Covington, KY is fast-paced, fun, and cohesive, providing every employee with the opportunity to grow and take on greater responsibility. With a focus on developing our staff under the guidance of a caring leadership team, we are confident that you will enjoy a fulfilling career with us.
Why Choose Performance Lexus RiverCenter?
- Moving to a brand new facility in April, 2024!!
- Service shop environmentally controlled all four season of the year!
- Performance Automotive Network provides Careers, not jobs!
- Advancement potential rewards top performers!
Employee Benefits Available:
- Paid vacation
- 401k retirement plans with Generous Company Match
- Health insurance
- Vision coverage
- Dental Plan
- HSA or FSA plans
- Life insurance
- Short- and long-term disability
- Ask about our Technician Tuition Assistance Program!
- Coming soon: "Performance Tech Academy"
Service Writer:
- Maintain your Customer Satisfaction Scores at or above the district goal
- Receiving in customer’s and their automobiles in the most effective and timely manner
- Constant communication with your service technicians
- Calling customers with diagnostic results and recommendations from your technicians
- Selling the recommendations from your technicians
- Communicate authorized recommendations to your technicians with a “promise time” for completion of work
- Prompt call to customers when vehicle is washed and ready
- Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up
- Close all repair orders and review with customers as they pick up their automobiles
- 3+ years of Service (Writer) experience preferred
- High school diploma/GED required
- Competent level of computer literacy
- Substantial time management technique
- Have a general understanding of automotive maintenance
- Maintain an energetic, positive, and respectful attitude with everyone
- Possess a driving record that allows you to operate customer and company vehicles
- Performance Lexus RiverCenter is a drug-free workplace
