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Form of workService Technician - Experience Required
Family-owned and operated since 1975, Tom Hesser BMW is Scranton's go-to store for BMW. We are looking for dedicated Service Technicians to help grow our booming service department and provide our customers with exceptional experiences.
What We’re looking for
You’re a passionate, skilled, and dedicated individual who is excited by the opportunity to work on The Ultimate Driving Machine. You’re highly self-motivated and detail-oriented with solid organizational and time-management skills. You’re excited about innovative technologies, ideally have previous European brand service repair experience, and are committed to Fix it Right the First Time to provide the ultimate customer experience.
What We Offer
Highly productive shop, service booked two-weeks out
Family-orientated, professional work environment
Tool allowance
Uniforms
Paid BMW training
Signing bonus for right candidate – paid out at 6 & 12 months
401K
Medical, Dental and Vision Insurance
Responsibilities
Performs work specified on the repair order with efficiency and in accordance with dealership standards
Tests components and systems using diagnostic tools and special service equipment
Diagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning
Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs
Executes repairs under warranty to manufacturer specifications
Qualifications
2 years of technical experience preferred
ASE Certification required
Must hold a high school diploma or equivalent
Excellent customer service skills
Basic Computer skills
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast paced environment
Excellent oral and written communication skills
Team player
Must have a valid driver’s license
Math, reading, and computer skills
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
