Service Technician

Please ensure sure your internet browser is updated to the latest version. Candidates have experienced issues with submitting applications from older browser versions.
Department: Supply Chain
Reports To: Café Equipment Supervisor
Travel Required: Little to no travel
Why Join Community Coffee?
Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!
Position Overview
As a Service Technician, you will troubleshoot, test, repair and maintain brewing and serving equipment in a workshop environment. Our customers rely on quality, clean and reliable equipment to enjoy great tasting community coffee products every day.
Function Related Activities/Key Responsibilities

• Prioritizes and schedules repair of brewing equipment
• Inspects used parts to determine change in dimensional requirements
• Observes mechanical devices in operation and listens to their sounds to troubleshoot
• Dismantles devices to gain access to and remove defective parts
• Examines form and texture of parts to detect imperfections
• Adjusts functional parts of devices and control instruments
• Repairs or replaces defective parts. Installs special functional and structural parts in devices. Lubricates and cleans parts
• Starts devices to test their performance
• Responsible for managing all parts inventory
• May be requested to perform different or additional duties as assigned

Position Requirements

• High School diploma or equivalent required
  • Passing score on aptitude test required in lieu of high school diploma or equivalent.
• 2 years' related experience in electrical or small appliance repair- HVAC a plus
  • Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
• Familiarity with electrical and mechanical fundamentals
• Valid driver's license or valid federal, state or local ID card
• Knowledge of plumbing and electrical fundamentals

What We're Looking For

• Problem solving and critical thinking skills
• Attention to detail
• Ability to work independently

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to stand and sit; use hands to finger, handle or feel objects, tools or controls and talk or hear, climb and balance.
• Occasionally required to stand; walk, reach with hands and arms, stoop, kneel, crouch or crawl.
• Regularly lift and/or move up to 35 lbs.; occasionally required to lift up to 85lbs with assistance of lift or by two persons; occasionally lift/move up to 175 with lift or by two persons.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.

Our Values
Champion People Welcome Individuality, Learn Together, Encourage Each Other
Inspire Creativity Dream big, Think Fresh, Make It Happen
Wow Our Customers Serve with Purpose, Exceed Expectations, Do What's Right
Serve Our Communities Be Genuine, Bring Joy, Make a Difference
Win Together Be Brave, Have Fun, Celebrate
Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant's or employee's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
Other details

• Job Family Supply Chain
• Job Function Sales Loc Ops
• Pay Type Hourly
• Required Education High School

Apply Now