Service Technician

Bettendorf, IA, 52722

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Req. ID: 22761 

Lincoln Electric is a global manufacturer of the highest quality welding, cutting and joining solutions ranging from simple to complex. With over 120 years of service excellence, we are committed to employing talent that will support our strategy to foster innovation and a first class experience for our customers. Lincoln Electric, where the actual is limited and the possible is immense.

Position Summary: Execute both mechanical and electrical repairs to Fanuc robots and other industrial equipment, equipment troubleshooting, provide technical phone support, maintain a professional relationship with customers while meeting company standards.

Responsibilities:

• Provide the following system troubleshooting needs: wiring, PLC, HMI, robot logic/path programming, networking, mechanical;
• Complete accurate and detailed service reports;
• Assist in field start-up and customer training when necessary (i.e., travel);
• Assist in-house customer service support (i.e., training, phone, service calls);
• Uphold company quality objectives and play an active role in reaching continuous improvement objectives; and
• Perform other job-related duties as assigned.

Experience / Skills:

• High attention to detail and quality;
• Ability to plan and execute daily and weekly scheduled tasks;
• Ability to keep work area clean and organized;
• Ability to follow directions from peers;
• Excellent team player with organizational and time management skills;
• Safely operate fork trucks and overhead cranes;
• Technical degree in similar engineering field desired;
• Machine programming (PLC/HMI) experience (i.e., Rockwell, GE);
• Safety system programming and troubleshooting experience;
• Network programming and troubleshooting experience;
• Robot programming experience (Fanuc or ABB);
• Experience in robotic material handling;
• Experience in robotic welding (MIG, TIG, Laser, or Spot) preferred;
• Ability to interact and communicate with end-user customers;
• Ability to accurately log labor time and materials for service projects;
• Ability to generate quotations for service work to submit to customer;
• Commitment to company values; and
• Educational, training and experience requirements may be modified at the management team’s discretion.

Nonessential Skills and Experience:

• Safety (OSHA, SDS), ANSI (RIA) standards. 

Environmental, Health & Safety (EH&S):

• Understand the Company’s EH&S Policy and how it relates to this job;
• Be aware of OSHA & EPA laws and regulations as well as company rules and policies that pertain to this job;
• Work in a safe and environmentally friendly manner and observe all company EH&S procedures;
• Immediately notify the supervisor if there is any safety hazard, any equipment not operating correctly or if there are any questions regarding EH&S procedures; and
• Attend required EH&S training.

Physical Demands and Work Environment:  

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of this job, an employee is typically required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; bend; squat; climb; talk, see and hear. Be able to climb ladders; lift hand tools approx. 1-15 lbs. in weight to complete machine assembly, parts up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Repetition with activity. 
• Work environment: The noise level in the work environment is usually low to moderate; temperature in the assembly area may fluctuate with the seasons as the production area is not air conditioned.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Employment Status: Hourly Full-Time 
Section: Wayne Trail Technologies (US76) 
Function: Automation 
Sub-Function: Automation
Department: 000105 - Service 
Direct Supervisor: Brandon Michael Mrazek
HR Representative:  Karina Arcos

Posting will expire seven (7) calendar days from the Posted Date (located under Job Listing Title).

EOE