Service Technician

We are seeking a skilled and detail-oriented Automotive Service Technician to join our dynamic team. In this role, you will be responsible for inspecting, maintaining, and repairing cars and Sport Utility Vehicles. Our ideal candidate is a problem solver who has a deep understanding of auto mechanics and an unwavering commitment to providing high-quality service. If you are passionate about the automotive industry and enjoy working in a fast-paced, collaborative environment, we would love to hear from you.

Key Responsibilities

• Diagnostic Testing: Use specialized tools and equipment to diagnose vehicle issues accurately. Interpret diagnostic results to identify mechanical problems.
• Maintenance Services: Perform routine vehicle maintenance tasks, including oil changes, tire rotations, and scheduled servicing to manufacturer specifications.
• Repair Work: Execute complex repair jobs, including but not limited to engine rebuilds, transmission repairs, brake systems, steering mechanisms, and electronic systems.
• Customer Service: Communicate effectively with Advisors to explain vehicle problems, potential solutions, and the work performed. Offer recommendations for maintaining vehicle performance and longevity.
• Quality Assurance: Ensure all repair and maintenance work meets company standards and customer satisfaction. Test drive vehicles post-repair to verify success of maintenance or repair work.
• Continuous Learning: Stay up to date with all online courses with Hyundai and Genesis. Attend Classes as needed off site.

Skills and Qualifications

• Education: High school diploma or equivalent. Certification from a vocational school or completion of apprenticeship is preferred.
• Experience: Proven experience as an Automotive Technician. Familiarity with all types of cars and sport utility vehicles.
• Technical Skills: Proficient in using diagnostic tools and equipment. Strong understanding of automotive technology and electrical systems.
• Problem-Solving: Excellent diagnostic and problem-solving skills. Ability to work on complex issues with minimal supervision.
• Communication: Strong communication skills, with the ability to explain technical information to non-technical customers.
• Teamwork: Ability to work effectively in a team-oriented environment.
• Flexibility: Willingness to work overtime and weekends as needed.

Work Environment

• This role requires working in a fast-paced service center environment.
• Technicians will be expected to work with a range of vehicles and systems.
• Physical demands include standing for long periods, lifting heavy objects, and performing tasks in confined spaces.

EEOC Statement:
Keffer Hyundai and Genesis of Charlotte are an equal opportunity employer. We are committed to creating a diverse and inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, disability, veteran status, or any other protected classification under federal, state, or local laws.