Service Team Member

As a Service Team Member, you will be an ambassador of blue pokē's core values. You will be an integral part of our guest's experience, through the face‐to‐face customer interaction. You will report to the Manager and Shift Leads, and will be empowered to make your own decisions that create the best experience for our guests.

You will be responsible for crafting thoughtful and personalized experiences for your guests. The goal is to leave people better off than when we found them. You must be a true team player, willing to get your hands dirty and do whatever it takes to keep your store running smoothly. Every Team Member at blue pokē is responsible for upholding our core values.

RESPONSIBILITES

Service Team Member Responsibilities include and are not limited to:

• Maintain cleanliness of front line, lobby, bathrooms + patio area, take out lobby trash, bus and clean tables and chairs.
• Restock utensils, napkins, beverage station and bathrooms.
• Learn and maintain knowledge of our seasonal menu to effectively communicate all ingredients to guests.
• Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line.
• Maintain knowledge of critical dietary information and demonstrate proper food handling.
• Set up, maintain and break down front line area.
• Operate POS register to complete customer transactions.
• Greet guests, guide the customer journey and resolve guest issues.
• Maintain cleanliness and organization of online-ordering prep area.
• Make deliveries of our product to residential and commercial locations.

REQUIREMENTS / DESIRED TRAITS

• Food, Restaurant, Team and/or Customer Service experience.
• A team player with a positive can-do attitude.
• Quick and adaptable learner.
• Excellent and collaborative communication skills.
• A knack for delivering personable customer service and a desire to make connections with guests everyday.
• Accountable in upholding high standards.

Job Type: Full-time

Pay: $16.00 - $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Restaurant type:

• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person