Service Department Mechanic/Technician

Service Technician

Essential Job Responsibilities:

• Performs machine repair and maintenance services both in the shop and at customer sites
• Operates and maintains electric and/or air powered hand tools
• Participates in testing and commissioning products
• Performs pre-startup checks to ensure machines are ready for use
• Meets and/or exceeds the Company's work quality standards using visual and mechanical inspection methods
• Operates heavy equipment safety and effectively
• Works safely by following established safety procedures and through awareness helps to ensure the safety of others near and around the work area
• Changes and disposes of hazardous waste, such as oil, antifreeze, transmission fluid, parts cleaner and other relevant materials using health and safety protocols according to Company and government guidelines
• Troubleshoots equipment and systems using hydraulic and/or electrical schematics
• Completes repair tickets accurately and thoroughly, indicating work completed and any needed follow-up
• Communicates services and repairs performed to the customer in a professional manner

Competencies:

• Mechanical and electrical knowledge and repair skills
• Strong mechanical and electrical troubleshooting abilities
• Excellent organizational and time management habits
• Good oral and written communications skills
• Treats equipment and tools responsibly
• Service-oriented mindset
• Assists team members when needed
• Self-starter and motivated to complete the job right, the first time
• Accomplishes tasks efficiently without compromising service quality

Physical Requirements:

• Must be able to lift up to 75 pounds without assistance
• This position requires sitting, standing, twisting, squatting, bending, stooping, kneeling, reaching, pushing, and pulling on a daily basis
• Must be able to work indoors or outdoors under a variety of temperatures and weather conditions

Qualifications

• High School Diploma or GED
• Vocational Training or 2+ years of experience performing heavy machinery mechanical services (Volvo, Roadtec, Bornag Etnyre, brands preferred)
• 2+ years of hydraulic, electrical and heavy construction equipment experience
• Proficiency using heavy machinery diagnostics equipment
• Must have own set of tools
• Must pass pre-employment DOT physical and drug/alcohol screening
• Possessing or obtaining Class B CDL license within first 60 days of employment
• Ability to work overtime and weekends as needed