Service Department Manager

CENTRAL JERSEY EQUIPMENT is seeking an equipment repair shop SERVICE MANAGER with PROVEN management experience. This position requires a TEAM ORIENTED personality to manage customer interactions, reports, and oversee service technicians and admin TEAM. The SERVICE MANAGER ensures excellent customer service, maintains strong relationships with customers and service technician / admin TEAM members.

The PRIMARY functions of the role are to SUPERVISE and LEAD all maintenance processes and operations to ensure optimal customer service. PROBLEM SOLVING and COMMUNICATION SKILLS are a must to ensure department ACCOUNTABILITY. Do you have a SERVICE TECHNICIAN background and SERVICE WRITER experience, this may be the development step you are looking for, for your career !

Qualifications:

· Must have at least 3 years previous Service Department Management experience and previous supervisory experience.

· Basic understanding of financial principles relative to Service Department Operations

· Turf/Ag equipment experience preferred

· Excellent customer service skills

· Must be computer savvy.

· Must be proficient in MS Office Suite

· Must be proficient with Internet applications

· Must have proficient oral and written skills

· Must have a HS Diploma or GED / College degree preferred

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• Day shift

Education:

• Associate (Preferred)

Experience:

• Equipment Service: 3 years (Preferred)
• turf and AG and / or automotive equipment repair: 2 years (Required)
• dealership: 1 year (Required)

Work Location: In person