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Form of workSalary: $26.25 - $35.52 Hourly
Location : Denver, CO
Job Type: Full time
Job Number: 2188-112023
Department: Information Technology
Opening Date: 01/02/2024
Closing Date: 1/21/2024 11:59 PM Mountain
About Metro...: Metro Water Recovery - a nationally recognized leader among clean water utilities, provides wastewater conveyance and treatment services for two million people in the Denver Metro area.
Metro Water Recovery in Denver, CO - a nationally recognized leader among clean water utilities, provides wastewater conveyance and treatment services for 2.2 million people in the Denver Metro area.
Description
Provides first response to IT support issues. Collaborates with IT staff to support users. Provides a wide range of support regarding laptops, desktop PCs, Zero Clients, VMWare Virtual Machines, and a variety of applications including Office 365 and Adobe. Works under the general direction of the IT Service Delivery Manager.
Examples of Duties
Typical Qualifications
Knowledge/Skills/Abilities
Knowledge of:
Skilled at:
Ability to:
Education
High School graduate or G.E.D.
Working Conditions
Work Environment
While performing the duties of the job, the employee is exposed to outdoor weather conditions 1/3 to 2/3 of the time. The employee is exposed to wet or humid conditions (non-weather); fumes or airborne particles; and risk of electrical shock less than 1/3 of the time. The noise level in the work environment is usually moderate.
Physical Demands
While performing the duties of the job, the employee is required to use hands to finger, handle, or feel and talk or hear more than 2/3 of the time. The employee is required to stand, walk, sit, reach with hands and arms; and stoop, kneel, crouch, or crawl 1/3 to 2/3 of the time; and climb or balance less than 1/3 of the time. The employee must lift and/or move up to 10 pounds 1/3 to 2/3 of the time and up to 50 pounds less than 1/3 of the time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Metro Water Recovery offers a wide range of employee benefits including:
* Medical
* Dental
* Vision
* Life Insurance
* Accidental Death & Dismemberment Insurance
* Retirement
* Leave Time (Vacation, Sick Leave, Personal Leave, & Holiday)
* Additional Voluntary Benefits
about our organization.
01
After reviewing the Job Posting and the Working Conditions for this position, are you able to perform the essential functions of this job with or without accommodation?
Required Question
Location : Denver, CO
Job Type: Full time
Job Number: 2188-112023
Department: Information Technology
Opening Date: 01/02/2024
Closing Date: 1/21/2024 11:59 PM Mountain
About Metro...: Metro Water Recovery - a nationally recognized leader among clean water utilities, provides wastewater conveyance and treatment services for two million people in the Denver Metro area.
Metro Water Recovery in Denver, CO - a nationally recognized leader among clean water utilities, provides wastewater conveyance and treatment services for 2.2 million people in the Denver Metro area.
Description
Provides first response to IT support issues. Collaborates with IT staff to support users. Provides a wide range of support regarding laptops, desktop PCs, Zero Clients, VMWare Virtual Machines, and a variety of applications including Office 365 and Adobe. Works under the general direction of the IT Service Delivery Manager.
Examples of Duties
- Responds to IT support calls or tickets entered by users in a timely manner.
- Sets up IT equipment for users such as laptops or desktops.
- Provide day to day support for hardware and applications including installations, upgrades, and troubleshooting.
- Collaborate with IT members to implement new projects and support business objectives.
- Performs other duties as assigned.
Typical Qualifications
Knowledge/Skills/Abilities
Knowledge of:
- Windows operating systems
- Basic computer and technology configuration
- MS Office software
- TCP/IP
Skilled at:
- Troubleshooting technology related issues
- Following instructions and technical information
- Utilizing technology to share resources and information
Ability to:
- Effectively communicate verbally and in writing.
- Establish and maintain effective working relationships with other employees.
- Document procedures and update them as needed.
- Perform effectively in a collaborative team environment.
- Analyze and solve problems
Education
High School graduate or G.E.D.
Working Conditions
Work Environment
While performing the duties of the job, the employee is exposed to outdoor weather conditions 1/3 to 2/3 of the time. The employee is exposed to wet or humid conditions (non-weather); fumes or airborne particles; and risk of electrical shock less than 1/3 of the time. The noise level in the work environment is usually moderate.
Physical Demands
While performing the duties of the job, the employee is required to use hands to finger, handle, or feel and talk or hear more than 2/3 of the time. The employee is required to stand, walk, sit, reach with hands and arms; and stoop, kneel, crouch, or crawl 1/3 to 2/3 of the time; and climb or balance less than 1/3 of the time. The employee must lift and/or move up to 10 pounds 1/3 to 2/3 of the time and up to 50 pounds less than 1/3 of the time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Metro Water Recovery offers a wide range of employee benefits including:
* Medical
* Dental
* Vision
* Life Insurance
* Accidental Death & Dismemberment Insurance
* Retirement
* Leave Time (Vacation, Sick Leave, Personal Leave, & Holiday)
* Additional Voluntary Benefits
about our organization.
01
After reviewing the Job Posting and the Working Conditions for this position, are you able to perform the essential functions of this job with or without accommodation?
- Yes
- No
Required Question
