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Salary```Job Overview:``` We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for cars and enjoy working in a fast-paced environment, we want to hear from you! ```Duties:``` - Greet customers and provide them with a warm welcome to our service department - Listen to customers' concerns and accurately document their vehicle issues - Conduct thorough inspections of vehicles to identify necessary repairs or maintenance - Provide detailed explanations of recommended services and associated costs - Schedule appointments and manage the service department's calendar - Coordinate with technicians to ensure timely completion of repairs - Maintain accurate records of all customer interactions and transactions - Process payments and handle cash transactions with accuracy and integrity - Follow up with customers to ensure their satisfaction with the service provided ```Requirements:``` - Previous experience in auto service management or a related field is preferred - Strong knowledge of automotive repair and maintenance procedures - Excellent communication and interpersonal skills - Ability to multitask and prioritize tasks in a fast-paced environment - Proficient in using computer software for scheduling, invoicing, and record keeping - Cash handling experience is required - Knowledge of auto estimating software is a plus At our company, we offer competitive pay, ongoing training opportunities, and a supportive work environment. If you are passionate about cars and providing exceptional customer service, we encourage you to apply for the position of Service Advisor.
Job Type: Full-time
Pay: $64,287.00 - $70,515.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Rotating weekends
Shift:
- 10 hour shift
Experience:
- SERVICE ADVISOR: 1 year (Required)
Ability to Relocate:
- Daphne, AL 36526: Relocate before starting work (Required)
Work Location: In person
