Server/Waitstaff (Pancake Maker)

Polly's Pancake Parlor is looking to hire skilled, reliable, customer service-oriented front of house staff to train as servers! Serving at Polly's is quite unique in that the servers make the custom pancake orders themselves, coordinating with the kitchen to time the order out accurately, delisciously, and efficiently.

Polly's is a family restaurant that's been in business since 1938 serving a traditional American breakfast and lunch to the north country and its visitors in award-winning fashion! Polly's uses real maple products and includes them with no upcharge.

Job duties:

Server shifts at Polly's span both breakfast and lunch and can be required to be up to 8 hours of tip time.

Take orders, make suggestions, tend to needs of customers with excellent service and attentiveness.

Make pancakes and waffles with various homemade batters and custom add-ins (blueberries, walnuts, chocolate chips etc.) Requires wearing a pager

Amass a wealth of knowledge regarding Polly's menu offerings, History, Point of sales, and surrounding area attractions

Familiarize yourself with food safety standards, maintain a clean and healthy presence

Be prepared to accommodate various allergy needs

Learn about the step by step process of how Polly's grinds organic grains to create its homemade batter recipes.

Be Enthusiastic, Enduring, and Prepared to learn in a fast paced, busy, short order service, Serving at Polly's contains a performative aspect in the creation of the pancakes, it adds an extra layer of challenge and gives less down time in the middle of a shift. Customers recognize the extra effort as your pancake grill is in open view of the dining room.

Side work duties at the end and beginning of shifts to properly maintain and close the restaurant for the next day.

Tip sharing with certain support staff (bussers, bar-staff)

Benefits of serving at Polly's:

Separate and higher Sidework hourly wage ($11/hr) to the tip-time hourly wage ($6/hr)

Same day pay of all credit card tips as cash

Polly's has cashiers. Servers hand the customers the checks to take to the front to complete payment. You do not keep a bank or handle money other than cash tips received.

Average hourly tipped earnings run between $20-$50/hr on busy days.

Morning hours with shifts beginning at 6:30 AM,

Flexible Scheduling, done by the month, accommodating all requests off for the following month

Transparency in section rotation, ample opportunities to pick up extra tables or give away tables if overwhelmed

Work amongst a knowledgeable and cross-trained, experienced staff. Multiple five year+ employees on staff who know the business inside and out.

401(k) with 4% match available after one year of employment.

A functioning, clear attendance policy that includes a $50 reward for perfect attendance every 3 months

Wellness benefits available to first day employees including a challenge raffle for wellness tracking activities with monthly prizes, access to unlimited free digital clinic visits, mental health care, dermatological and physical therapy extended to all members of your household. No cost to employees.

Unlimited Coffee and Soda. Free Cafe Beverage and Lunch meal each day, free breakfast included for shifts starting 7:30 or before.

Job Types: Full-time, Part-time

Pay: $20.00 - $50.00 per hour

Expected hours: 16 – 38 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Food provided
• Paid training

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person