Job Description
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Job Title: Senior Visitation Specialist
Location/Work Status: Kapaa, Hawaii
Job Type:Full Time, Non-Exempt
Compensation: $21.56 / hour
Summary of Program and Position:
Family Visitation Center (FVC) provides a safe, neutral and nurturing environment where visitations and exchanges occur between children and non-custodial parents. FVC helps children and parents who are experiencing difficulties in divorce, separation or family violence.
The Senior Visitation Monitor will provide and monitor visitations to families identified and/or referred by the Judiciary, attorneys, mediation programs or themselves as needing such services related to family violence and child maltreatment. This position communicates with family members, other staff members, Program Leadership, and service providers. In collaboration with the Program Supervisor, this position will conduct data collection and program reporting, and will assist in the training of visitation staff as required. This position is under the direct supervision of the Program Supervisor.
Essential Duties:
- Provides family visitation services to all families referred to the program, observes family dynamics and behaviors, provides interventions and recommendations as needed. Responsible for the supervision and monitoring of children and parents during visitation.
- Ensures a constructive environment for family members and the FVC staff, including welcoming all children and parents and checking in participant clients and items to be used during visitation to ensure only allowed items are permitted in the visitation, and ensuring clients are in appropriate spaces within the Center.
- Takes the lead in overseeing security for family members and the FVC staff as scheduled, including monitoring of the parking lot, monitoring the location of family members in the Center, and intervening in potential safety threats as required. Minimizes potential for unsafe visitation environment using de-escalation techniques. Responsible for the supervision and monitoring of children and parents before, during, and after visitation.
- Collaborates with the Program Supervisor in preparing progress notes and observation forms, prior to releasing such documents to participants and/or as subpoenaed by stakeholders, in compliance with PACT policies.
- Accurately completes all necessary forms, reports, and correspondence in a timely fashion. Maintains appropriate documentation including records of families coming to and from the Center, and assessment and observation forms. Attends court hearings as required by subpoena.
- Takes the lead in overseeing scheduling of visits and assists the Program Supervisor, with ensuring there is adequate staff coverage of scheduled visitation.
- Participates in all team and staff meetings, conferences, trainings, and workshops as arranged by the Program Supervisor.
Minimum Qualifications:
Minimum of High School Diploma or equivalent, required.
Two (2) years’ experience in direct services to children and families at high risk, required.
Other:
- Can obtain an acceptable criminal background check upon hire, one year later, and annually thereafter.
- Can obtain an acceptable CWS background check. upon hire, one year later, and annually thereafter.
- Can obtain an acceptable National Sex Offender Registry Check upon hire, one year later, and annually thereafter.
Preferred Qualifications:
Bachelor’s Degree in Social Work, Psychology, counseling, or other related field, preferred.
Experience involving interaction with child abuse and neglect, or domestic violence and nonviolent de-escalation techniques preferred.