Address
Form of workWe are looking for a talented designer to lead delivery of a great end-to-end customer experience for a new product. You'll join the worldwide design organization for Sustainability Software - a part of IBM that is collectively responsible for software products focused on AI-enabled solutions that help our customers make more informed and data-driven decisions about how to manage their businesses and services.
Responsibilities
Lead with an owner's mentality to deliver ideas and design outcomes that differentiate our solutions in the market.
Translate research into outstanding user experiences, stewarding design from concept to final code.
Create key UX artifacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.
Own operational outcomes managing project tasks and deliverables using agile methodologies.
Drive alignment by collaborating with developers, marketers, product managers and other stakeholders to drive a shared understanding of user's needs and behaviors.
Make data-driven decisions -from one source of truth- with a bias for understanding and action.
Lead team stand-ups & playbacks and present design work as part of a compelling narrative to elicit buy-in from cross-disciplinary stakeholders.
Understand business problems across our customer set in order to have context for deliverables.
Collaborate with a wide variety of people (design researchers, content designers, developers, product owners, etc.) across our worldwide teams.
Create a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
Review designs from other team members, improving the work while growing the designers and supporting their career development.
Foster a team culture of diversity and transparent collaboration.
