Senior Ui/Ux Designer

About Employee Navigator

Employee Navigator is a rapidly growing and highly profitable $100M ARR SaaS insurance & HR technology company that works with the nation's leading insurance carriers, payroll companies & insurance brokers. With over 300 employees across six offices, our products are designed to make it easier for our customers to manage the complexity of employee benefits & HR including benefits administration, employee onboarding and much more. Following our recent acquisition of Enrollease, Inc. (known as Ease in the industry), Employee Navigator is now the leading benefits administration and HR platform in the US for insurance brokers, serving more than 4,000 brokers, over 175,000 companies and more than 14 million employees.

We've been named one of the Washington Post's Top Workplaces six years running.... including during the pandemic! Come join us and help us continue the tradition as well as start new ones!

About the Position

Employee Navigator is looking for an experienced Senior UI/UX Designer. Product Design at Employee Navigator owns the user experience in our core product as well as the company branding. The Senior Product Designer is responsible for bringing the user experience perspective to the entire product development process from product strategy, through user research, creating intuitive designs, and launching experiences that make our customers' lives easier.

Our mission is to build a multi-sided B2B platform that transforms how the industry works through the automation and standardization of digital enrollments. This is not an easy challenge given the current state of technology in this industry. To take on this role you should not be afraid to think big and seek constant input and feedback from customers and stakeholders while balancing the needs of growing a long-term profitable business.

The challenges are great - but the rewards are even larger. Are you able to think in the large but work in the small? Can you help a team see the big picture while maintaining attention to the level of detail needed to be successful? Do you have the necessary determination and perseverance to keep chipping away at problems, while being receptive and staying alert to potentially game-changing solutions? Then this could be the opportunity for you!

Responsibilities

Develop and conduct training for Product Managers on their role in the design process.

Continually expand and refine the Employee Navigator Design System in Figma and Storybook and promote its use to drive consistency in the product and efficiency in the process.

Plan, organize, and deliver designs while collaborating with PMs and Engineers from product concept to launch.

Represent the voice of the users. Conduct qualitative and quantitative user research to help identify, understand, and solve the most pressing customer problems.

Work closely with Product Managers to mature our problem discovery and user research process.

Gather business objectives and project requirements from stakeholders.

Utilize quantitative and qualitative data and user research to make informed decisions, respond to experiments, and iteratively adjust designs.

Create intuitive interfaces that demonstrate a strong understanding of use cases and user journeys.

Initiate and lead projects to improve the user experience on desktop and mobile devices.

Produce concepts, sketches, prototypes, high-fidelity designs, and other design assetsand effectively communicate these ideas to a range of stakeholders and audiences.

Oversee and approve development team implementation of approved designs.

Qualifications

BA/BS Degree in Design, Human-Computer Interaction, Graphic Design, or related field or equivalent experience.

5+ years of experience designing user experiences for the web (Desktop and Mobile).

A strong online portfolio demonstrating design thinking/process (problem/solution, before/after, research, sitemaps, user flows, wireframes, prototypes, visual concepts, style guides).

Proficiency in design and prototyping tools such as InVision, Sketch, Figma, Photoshop, Illustrator, Adobe XD, etc.

Proven organizational, project management, planning, and facilitation skills to drive results collaboratively.

Passion for data-driven product and design decisions with the ability to give and receive feedback constructively.

Exceptional communication, problem-solving, presentation, and adaptability teamwork skills.

Knowledge of UX best practices for applications and cross-platform devices.

The ability to juggle multiple projects on tight deadlines with attention to detail while maintaining high standards of quality.

Experience managing other designers.