Senior Training & Development Specialist System Operations Urgent Hire

Plans, develops, and implements technical product or system training programs for customers, and/or employees, and field support personnel. Technical training may include standard, repeatable modules, customized and new product modules. Obtains information from customer and technical organizations, engineering, software, and product requirements to prepare training programs; prepares lesson plans and training materials; designs product demonstrations; develops course content; determines methodology; and coordinates the development of training aids. Conducts training sessions, demonstrations, and develops criteria for evaluating effectiveness of training activities. Requires prior technical subject matter knowledge and experience. May administer tests. May include military trainers.

1. Confers with management, employees and clients to gain knowledge of work situations requiring technical training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.

2. Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.

3. Trainers are expected to have technical expertise.

4. Continuously revises lesson plans to ensure course material reflect product features, meet new training requirements and to keep technical information up to date.

5. Facilitates the execution of all training programs.

6. Performs other incidental and related duties as required and assigned.

Job Summary

Obtain and maintain instructor qualifications IAW 39 lOS SOPs that pertain to Instructor Responsibilities, Instructor Development Program, course curriculum and Course Administration.

Develop and modify instructional materials (plans of instruction, lesson plans, student, and instructor handbook/instructions, test questions, and visual aids) for both in-residence courseware and/or non-resident on-line ADL courseware.

Augment and support the Government with the development and maintenance of the Expeditionary Communications curriculum.

Augment and support other instructors with Expeditionary Communications course execution and/or during course exercises.

Serve as exercise controller during Expeditionary Communications course exercises (if required).

Qualifications

Associate degree with 5 - 8 years TDC or equivalent experience.

Required Skills and Experience

Secret Clearance (minimum)

Associate Degree or equivalent experience Proficient in MS Office Word, PowerPoint, Excel

Security + Certificate

Preferred Skills and Experience

Instructor Methodology Course (IMC) certificate Instructional Systems Design (ISD) certificate Cyber certification commensurate with DoDl 8570.1 m- lAT Level II Systems Operations Specialty (1D7X1B)

Significant experience in software and hardware related communications to include servers, firewalls, proxy servers, network area storage devices, switches, and intrusion detection devices, preferably a mix of operational experience and developing course materials. 7+ years preferred.

Experience with U.S. laws, DoD policies, Air Force and ANG regulations, and NGB and state policies applicable to the processes outlined above, as well as with applicable automated systems, is highly desired.

Strong organizational skills and a confident, detail-oriented, customer-oriented, positive mindset will be a great asset to this position.

Additional skills required are as follows: Extensive experience with VMWare ESXi server architecture Experience with Windows Server 2012, Window Server 2016, Windows10, and Windows 11 Must have experience with Theater Deployable Communications (TDC) Systems Operations (FLEX/FCP) equipment Extensive experience with McAfee Enterprise Firewall Extensive experience with Proxy Servers Extensive experience with various SAN Storage devices Solid understanding of various protocols to include DNS, DHCP, SNMP, SMTP, UTP, TCP/IP Ability to perform complex network troubleshooting and resolve programming errors and equipment malfunctions.

Job Type: Full-time

Pay: From $82,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Security clearance:

• Secret (Required)

Work Location: In person