Senior Telecom & Voice Engineer

Senior Telecom & Voice Engineer

Location: Doral, Florida 33172

Remote Support: No

Travel Required: Less than 10%

Job Description

The USSOUTHCOM Communications Suite services approximately 3000 users. Execute all tasks required to install and configure the USSOUTHCOM Communications Suite as part of USSOUTHCOM’s CISCO Unified Communications Upgrade to (version 14) ensuring full STIG compliance. Validate IP Plan; migrate the existing dial plan with any identified efficiencies. The communications suite consists of the CISCO Unified Communications Manager (CUCM), IM and Presence (IM&P), CCISO Unity Server (CUC), CISCO Emergency Responder (CER), CISCO Unified Contact Center Express (UCCX), and CISCO Finesse. Provide ongoing operations, maintenance, and security infrastructure/security support to upgraded systems. Support the transition from time division multiplexing (TDM) to Session Initiation Protocol (SIP) commercial circuits.

Education Requirements

• BA/BS Degree (relevant experience can be considered in lieu of degree).

Required Experience

• Candidate must have 8+ years’ experience with collaboration systems.
• Must have experience with the following appliances:
  1. CISCO Unified Communications Manager (CUCM)
  2. IM and Presence (IM&P)
  3. CCISO Unity Server (CUC)
  4. CISCO Emergency Responder (CER)
  5. CISCO Unified Contact Center Express (UCCX)

Desired Experience

• Preference for candidates with CCNP Collaboration or CCIE Collaboration.
• Candidate with 12+ years’ experience with collaboration system

Required Certifications

• IAT level II Compliant certification (i.e. Security+ CE, SSCP etc). Full list here of IAT level II compliant certs: https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-- certifications/
• Candidate must possess CCNA Collaboration

Clearance Requirements

• Prefer a Secret clearance with ability to obtain TS/SCI level access. Must have clearance (and relevant certifications) prior to start in role. Must be able to obtain TS/SCI eventually.

Working Conditions:

• Must be able to remain in a stationary position 50% of the time
• Constantly operates a computer and other office productivity machinery
• Must be able to apply established protocols in a timely manner