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Form of workJob Description
Overview
Client Processing - Provides quality service and support to internal clients and occasionally external clients on a daily basis, including account and security transaction processing, phone interaction and routine problem resolution in a timely manner. Works within well-defined parameters. Under direct supervision, performs routine operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Enters data, keying information from checks, interpreting payee information and transcribing into on-line system. Applies judgment based on practice and precedence. Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs. Maintains relevant paperwork in accordance with departmental policy, with emphasis on regulatory compliance and minimizing any exposure related to assigned processing tasks. May investigate and correct errors in client accounts and statements. Escalates any problems or issues to immediate supervisor. No direct reports. Responsible for the quality and completion of own work.
High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 1-2 years of total work experience preferred. Experience in brokerage processing preferred.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
