SENIOR SYSTEMS ADMINISTRATOR (Cloud Infrastructure) - IT

Salary : $85,720.44 - $94,292.38 Annually
Location : Tarrant County, TX
Job Type: Regular Full-time
Job Number: 09532
Department: Information Technology
Opening Date: 01/29/2024
Closing Date: 2/17/2024 11:59 PM Central
Summary
The Senior Systems Administrator performs advanced/complex analysis, design, implementation and maintenance of server systems and enterprise storage/backup systems required for the continued growth and steady functioning of the County. This position performs complex implementations, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring, and development of specialized procedures relating to Tarrant County's server and storage/backup infrastructure environments. The Senior Systems Administrator is a seasoned professional who aids in the planning, documenting, testing, and deploying for advanced/complex server and storage/backup systems. The incumbent is also responsible for keeping up to date on industry-related training and adhering to industry best practices, change control policies, and service level agreement (SLA) compliance. Additionally, the incumbent keeps current on legal and technical issues that impact the County.
POSTING MAY CLOSE AT ANY TIME
AFTER A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED
This position is with the award-winning Information Technology Department.
Tarrant County Information Technology Department
Tarrant County employees enjoy superior health, retirement, and insurance benefits.
For more information, please click on the link below:http://www.tarrantcounty.com/en/human-resources/employee-benefits.html
Essential Duties and Responsibilities

1. Performs complex administration tasks on physical and virtual server systems including storage/backup systems. Monitors to ensure the latest virus protection and security updates are applied to the systems. Monitors and maintains system log files.
2. Administers and maintains operating system (OS) security through established industry best practices for server hardening. Administers and maintains Security and Public Key Infrastructure (PKI) certificates.
3. Performs day-to-day maintenance and installation of servers for internal systems, the storage/backup systems and related infrastructure of complex nature. Performs complex preventive maintenance as directed by standard operating procedures (SOP) and vendor requirements. Develops SOPs for routinized functions.
4. Provides business and after-hours support of corporate servers and storage/backup systems.
5. Creates and adheres to formal, documented operating procedures for servers, distributed systems operations, and storage/backup system operations including systems administration, performance monitoring and management, configuration management, capacity planning, contingency planning, and backup and recovery.
6. Monitors server systems to ensure the latest operating system patches, security updates and virus protection are within operational standards. Schedules, applies, communicates, tests, troubleshoots, reports and supports system patch and anti-virus levels within the server infrastructure.
7. Performs Active Directory domain hardware functions (includes domain hardware support and monitoring and data backup/recovery).
8. Administers, maintains, and monitors email system/servers. Tracks and records statistics of the email system. Creates, modifies, and deletes email accounts and distribution lists and develops SOPs for all routinized activities.
9. Administers, maintains, and supports email and anti-spam gateways.
10. Administers, maintains, and supports firewall and website publishing services.
11. Analyzes and resolves complex problems associated with server hardware, Windows Server, and application software. Detects, diagnoses, and reports Windows-related problems on both server and desktop systems. Research answers to technical issues, questions, and problems of a complex nature to provide solutions for Active Directory, email, and legacy server systems. Diagnoses and resolves complex operating system, application software, security, hardware, or other related problems that affect system availability.
12. Resolves complex Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix complex problems. Completes Requests for Change and follows the Change Management process for all changes to the production infrastructure.
13. Collaborates with Lead System Administrator to implement new and emerging technologies in support of existing infrastructure projects and County business.
14. Functions as a technical resource within the hierarchy of the Systems Administrator Group to enable and assist lower-level technical staff with more complex issues.
15. Performs other related duties as assigned.

Minimum Requirements
NOTE: You must fill out the work history and education sections of application to show you have years of experience/education as required by hiring department or be disqualified.
Bachelor's degree +Three (3) full-time years of information technology experience including server administration and storage/backup systems experience.
~OR~
Associate's degree +Five (5) full-time years of information technology experience including server administration and storage/backup systems experience.
~OR~
High School Diploma or GED +Seven (7) full-time years of information technology experience including server administration and storage/backup systems experience.
Information Technology Infrastructure Library (ITIL) certification preferred.
Control Objectives for Information and Related Technologies (COBIT) certification and Security+ or higher professional certificate preferred.
Microsoft Certified Solutions Associate (MCSA) certification considered a plus.
Incumbent is expected to comply with professional development units (PDU) requirements for certification retention and remain apprised of current standards for all frameworks and certifications utilized within the ITD.
Seasoned, hands-on experience in computer operations, installations, and configuration of operating systems (OS) and applications on server-class machines.
Ability to work independently or as part of a team.
Extreme attention to detail is mandatory. Ability to communicate user system requirements to both technical and non-technical County staff and vendors.
Strong analytical and organizational skills with ability to solve complex problems accurately, completely, and quickly.
Ability to participate in multiple projects concurrently without loss of quality on any project.
Driving may be required. Must have a valid and current driver license.
If hired, must provide proof of educational attainment at new hire processing.
Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications since the age of seventeen (17) and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually. Incumbent must hold a valid Driver's License or State Issued ID card.
Physical Demands and Work Environment & Other Requirements
While performing the duties of this position, the incumbent is regularly required to sit, walk, climb, stoop, lift, push and pull.
Regular attendance is essential. Incumbent must arrive at work on time, prepared to perform assigned duties and work assigned schedule. Incumbent must have the ability to work well with others. Incumbent must be able to perform the essential functions of the position without posing a direct threat to the health and safety of themselves and others. Requested accommodations to work hours and schedules are considered on an individual basis. Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications since the age of seventeen (17) and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually. Incumbent must hold a valid driver's license or state-issued ID card.
Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.
*Note: These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Harrison at (817) 884-1227.
01
Please select your level of education and experience from the choices below:

• Bachelor's degree or higher level of education + Three (3) full-time years of information technology experience INCLUDING server administration and storage/backup systems experience.
• Associate's degree + Five (5) full-time years of information technology experience INCLUDING server administration and storage/backup systems experience.
• High School Diploma or GED + Seven (7) full-time years of information technology experience INCLUDING server administration and storage/backup systems experience.
• None of the above.

02
Do you have a current and valid Driver's License?

• Yes
• No

03
Do you have experience in the delivery of services for IaaS, PaaS, and SaaS cloud environments? If so, describe your experience level and any formalized training within this area.
04
Do you have experience with Azure components and services? If so, describe your experience level and any formalized training within this area.
05
Do you have experience with migrating applications services from the enterprise to Azure? If so, describe your experience level and any formalized training within this area.
06
Do you have experience with architecting, designing and implementing complex, highly available, and highly scalable cloud solutions? If so, describe your experience level and any formalized training within this area.
07
Do you have experience with the .NET framework? If so, describe your experience level and any formalized training within this area.
08
Do you have experience with scripting (PowerShell, VBA, CMD, VBS, JS)? If so, describe your experience level and any formalized training within this area.
09
Do you have experience with the implementation and management of Docker containers, Azure Kubernetes, and RabbitMQ? If so, describe your experience level and any formalized training within this area.
10
Do you have experience with cloud or hybrid cloud data protection strategies? If so, describe your experience level and any formalized training within this area.
11
Do you have experience with Azure Security Services and Azure Active Directory? If so, describe your experience level and any formalized training within this area.
12
Do you have experience with Azure Network Addressing and Azure Virtual Networks? If so, describe your experience level and any formalized training within this area.
13
Do you have experience with monitoring solutions and services running in Azure? If so, describe your experience level and any formalized training within this area.
14
Since the age of seventeen (17), have you been convicted of a criminal offense where jail time could have been assessed? Please indicate yes or no. And, if so, what was the date of conviction?
15
Since the age of seventeen (17), have you been convicted of a felony?

• Yes
• No

16
Since the age of seventeen (17), have you been placed on deferred adjudication for a felony?

• Yes
• No

17
Since the age of seventeen (17), have you been convicted of a Class "A" misdemeanor?

• Yes
• No

18
Since the age of seventeen (17), have you been placed on deferred adjudication for a Class "A" misdemeanor?

• Yes
• No

19
Since the age of seventeen (17), have you been convicted of a Class "B" misdemeanor? Please indicate yes or no. And, if so, what was the date of conviction?
20
Since the age of seventeen (17), have you been placed on deferred adjudication for a Class "B" misdemeanor? Please indicate yes or no. And, if so, what are the beginning and ending dates of the deferred adjudication?
21
Since the age of seventeen (17), do you have any open arrest(s) for any criminal offense (felony or misdemeanor)?

• Yes
• No

22
Since the age of seventeen (17), have you been convicted of family violence or had a finding of family violence in a criminal case?

• Yes
• No

23
Since the age of seventeen (17), have you been placed on deferred adjudication for a criminal offense where jail time could have been assessed? If so, what are the beginning and ending dates of the deferred adjudication?
Required Question