Senior System Network Administrator

Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner-up in 2020, and a finalist in 2021! 

Belay Technologies is seeking a System/Network Administrator (SNA) Skill Level 3, providing support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. You will manage IT system infrastructure and any processes related to these systems. In this role, you will provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 2 (Escalation) and Tier 3 problem identification, diagnosis and resolution. You will also provide support for the escalation and communication of status to agency management and internal customers.

In this role, you will be configuring and managing Virtual and storage environments; Linux, UNIX and Windows operating systems; installing/loading operating system software; troubleshoots and maintaining integrity; and configuring virtual, storage, and network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 3 System/Network Administrator (SNA) shall possess the following capabilities:

* IAVA monitoring and updates

* Maintain Linux OS and perform updates

* Monitoring, troubleshooting, and software version testing and updates

* Provisioning and systems installations

* Provide Linux Systems Administration

* Administer customer Data Flow applications such as Niagarafiles

* Performing vulnerability scans

* Ensure servers remain STE/STN compliant

* Create and modify scripts or applications to perform tasks

* Collaborate in a team environment to resolve complex issues

* Qualified candidate should have good problem solving and communication skills

* Provide support for implementation, troubleshooting and maintenance of IT systems

* Manage the daily activities of configuration and operation of IT systems

* Provide assistance to users in accessing and using IT systems

* Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

* Provide Tier 2 (Escalation) and Tier 3 problem identification, diagnosis and resolution

* Provide support for the escalation and communication of status to agency management and internal customers

* Optimize system operations and resource utilization, and perform system capacity analysis and planning

* Provide support for the dispatch system and hardware problems and remains involved in the resolution process

* Provide in-depth experience in trouble-shooting IT systems

* Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to

* Build, configure, monitor and maintain virtual environments

* Build, configure, monitor and maintain storage environments

* Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

* Support the design of systems, mission architecture and associated hardware

* Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)

* Analyze and resolve complex problems associated with server hardware, applications and software integration

Qualifications: 

• Fifteen (15) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• TS/SCI with full polygraph 

Contractor shall currently possess and maintain one of the following certifications:

* Microsoft Certified Solutions Expert-Server (MSCE-Serv) Server Infrastructure or;

* Microsoft Certified Solutions Expert-Server (MSCE-Serv) Desktop Infrastructure or;

* Microsoft Certified Solutions Expert-Server (MSCE-Serv) Messaging or;

* Microsoft Certified Solutions Expert-Server (MSCE-Serv) Communication or;

* Microsoft Certified Solutions Expert-Server (MSCE-Serv) SharePoint or;

* Microsoft Certified IT Professional - Windows Server (MCITP – Serv) Administrator on Windows Server 8

* Microsoft Certified IT Professional - Windows Server (MCITP – Serv) Virtualization Administrator on Windows Server 8 or;

* Microsoft Certified IT Professional - MS Exchange Server (MCITP-EXG) Enterprise Messaging Admin on Exchange 2010 or;

* Certified Information Systems Security Professional (CISSP) or;

* Linux Professional Institute -Level 2 (LPI-2) or:

* Red Hat Certified Systems Administrator (RHCSA) or;

* Sun Certified Systems Administrator (SCSA) or;

* VMWare Certified Professional (Vsphere 5) (VCP5) or;

* IBM CASA Lotus Notes/Domino (LND) or;

* Computer Technology Industry Association - Storage + (Storage +) 

Perks and Benefits: 

• 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program 
• 10% matching in 401(k) contributions vested on day one 
• $5,000 annual training/tuition 
• Student Loan Repayment Program 
• 100% company funded HSA 
• Rich medical coverage (100% coinsurance) 
• Dental coverage including orthodontia 
• Up to $420,000 in life insurance, premiums 100% company funded 
• Amazon Prime, gym reimbursement, monthly lunches, games and prizes 
• Pet adoption program, generous referral bonus program, fun events, and more! 

Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) in Columbia, Maryland (Baltimore/Washington/Fort Meade area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire fully cleared software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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