Senior Secretary - Student Success

JOB SUMMARY

Performs responsible and complex duties associated with a specialized clerical function. Duties may be generally described as: planning, assigning, coordinating, directing, scheduling, evaluating, verifying, training, and processing of information. A thorough knowledge of policies, procedures, and methods for the area of responsibility is required. Initiative and independent judgment are frequently exercised in formulating procedures or methods, and in program coordination. Work is performed under general supervision within established policies and procedures and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

EDUCATION

High school diploma or equivalent required. Some college course work preferred.

EXPERIENCE

Four years of progressively responsible clerical experience. Additional job-related education may substitute for some of the required experience on a year-for-year basis.

ADDITIONAL DUTIES

• Greets and directs visitors, staff, faculty and students.
• Reviews work of other clerical employees.Performs other duties as requested.

ESSENTIAL DUTIES - May include, but not limited to the following:

• Performs technical clerical work involving the exercise of independent judgment.
• Exercises independent judgment in selecting and transcribing data from documents that have not been pre-examined or coded.
• Determines work priorities for a section or clerical function.
• Formulates procedures and methods in keeping with general policy.
• Makes appointments for supervisor; receives and screens visitors.
• Responds to telephone questions and inquiries from visitors on departmental policies and procedures.
• Performs the mail run.
• Receives, logs, sorts, and distributes mail.
• Composes routine correspondence to students or the general public.
• Posts bookkeeping information and prepares summary reports.
• Types, letters, reports, forms, and other materials from notes, rough drafts or dictation.
• Maintains a variety of complex and/or confidential records and files.
• Assembles and organizes materials used by the supervisor in completing work assignments.
• Prepares annual appointment and budget forms, periodic reports, class and/or office schedules.
• Coordinates the details of the office to which the incumbent is assigned; supervises and train clerical employees.
• Performs specialized functions and completes special projects.Develops office forms and initiates office procedures or changes in office procedures