YSM ITS Software Solutions & Engineering
University Job Title
IT Quality Assurance Lead
Bargaining Unit
None - Not included in the union (Yale Union Group)
Compensation Grade
Administration & Operations
Compensation Grade Profile
Manager; Program Leader (P6)
Wage Ranges
Click here to see our Wage Ranges
Searchable Job Family
Computing and Information Systems, Technical Support
Total # of hours to be worked:
37.5
Work Week
Standard (M-F equal number of hours per day)
Work Location
Central Campus
Worksite Address
150 Munson Street
New Haven, CT 06511
Position Focus:
The Sr. Quality Assurance Specialist will define the direction, strategy and planning on testing of key initiatives and portfolio work for Health Sciences IT. Reporting to the Director of Software and Analytics Solutions, this individual will partner with clients, developers, analysts, and project managers in reviewing business requirements and design considerations to develop, coordinate and execute testing for Health Sciences IT efforts.
In addition, this role will proactively provide status updates and dashboard reporting on all QA activities across projects and support activities including defect reporting, test case reporting and demand/capacity reporting to testers on the team.
The candidate will perform quality control evaluations, write, and establish testing specifications, assist in the validation of quality control tests, and assist with writing operating procedures. Relies on extensive experience, judgment, and familiarity with a variety of practices and procedures to achieve goals.
Principal Responsibilities: Responsible for supporting of all QA activities for Application and Analytics services within Health Sciences IT including QA planning, build and execution activities. Ensures QA defined process, procedures and best practices are being followed. Supports automation development and maintenance, ALM, and reporting needs over multiple moderate to complex projects. Accurately estimates time, effort, and resources required for thorough testing. Leads testing activity over the span of a release and/or project and reports ongoing progress. Understands complex automated testing and programming concepts. Evaluates test measurements and escalates risks to management as needed. Performs the testing of complex, multi-platform and communicates defects and errors and drives to resolution. Makes timely and effective recommendations based on testing results. Supports manual and automated testing.
Essential Duties
1. Defines and works within the testing strategy defined for the project, adhering to best practice and looking to automate where appropriate. 2. Leads the QA team and coordinates testing activities. Provides hands-on support to perform testing activities and validate quality of releases. Coaches, mentors and motivates QA team members.3. Develops and administers QA Schedules and monitors team’s performance against the schedules.4. Develops technical and QA best practices and ensures adherence to them.5. Ensures appropriate use of automation and regression tests.6. Validates the quality of software products to ensure business value.7. Coordinates testing activities during UAT.8. Defines defect tracking processes & tools.9. Facilitates excellent communication and collaboration between all internal and external teams. Manages stakeholder expectations.10. Identifies risks and suggests and negotiates appropriate mitigation plans.11. Resolves complex project issues that involve representatives from multiple organizations.12. Complies with standard policies and procedures.
Required Education and Experience
Bachelor’s Degree in a related field and eight years of related work experience or equivalent combination of education and experience.
Required Skill/Ability 1:
Demonstrated ability and knowledge of Quality Assurance standards and best practices.
Required Skill/Ability 2:
Demonstrative ability with testing applications in Salesforce, OutSystems or other Low code development environments.
Required Skill/Ability 3:
Technically adept with testing tools, test automation and/or programming, with a strong understanding of programming concepts and the SDLC.
Required Skill/Ability 4:
Demonstrated ability with agile and waterfall methodology.
Preferred Education, Experience and Skills:
Demonstrated ability in backend and database testing.
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement:
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus
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