Senior Quality Assurance Engineer

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Quality Assurance Engineer do at Fiserv?

As a Quality Assurance Engineer, you will work on functional and regression testing of our Gateway Services products, independently with senior management and technical groups globally.

As Gateway Services QA team our primary testing coverage includes functional and regression testing of our Gateway Services products. Additional responsibilities include automation of initial manual scripting, performance testing, testing tools support and reporting of test metrics. We leverage leading technologies and processes to achieve comprehensive test coverage and release level reporting. Our products range from internal-facing as well as end consumer facing or business-oriented applications.

What you will do:

• Develop and execute formal test plans to ensure the delivery of quality software applications.

• Lead and participates in test planning and quality review sessions.

• Oversee the writing of test cases/scripts.

• Testing may include application, network, system, regression, and user acceptance testing.

• Participate in daily calls as needed for appropriate hand on testing.

• Perform testing activities to include planning, design, scripting, execution, debugging and reporting tasks.

• Monitor and execute automation test activities for large sized projects.

• Work with Technical and Business groups to define the scope of testing required.

• Research new tools and testing approaches and executes upon/monitoring the implementation of such items.

• Post test execution activities, include error debugging, reporting needs and internal and external communications.

What you will need to have:

• 8+ years of related technical experience.

• Bachelor’s Degree or equivalent work experience and/or Certifications.

• Extensive knowledge of information systems elements (hardware, software, and network) and their application to business functions/processes

• Knowledge of testing tools, database concepts and MS Office.

• Firm understanding of the Software Development Life Cycle and methodologies such as Agile /Scrum.

• Hands on experience testing APIs, RESTful/JSON web services.

• Test automation experience using tools such as QTP/UFT, JMeter, Selenium Web Driver/TOSCA

• Informed and cognizant of the key processes in the business and the business rules that impact the development and/or implementation of information systems.

• Ability to drive continuous improvement through all processes, including but not limited to, team standards, test planning, resourcing, and test execution, as well as debugging, metric collection, and reporting.

What would be great to have:

• Experience with payment industry applications a plus.

• Merchant Payment Processing – authorizations at either point-of-sale or Card-Not-Present (eCommerce/digital), clearing & settlement systems, merchant on-boarding, merchant reporting, fraud/security analytics.

• Payment Processing for Financial Institutions, specifically for debit cards, loans and/or credit card systems (new accounts, plastics, letters, notifications, preferences, parameter controls, payments, sales, account updates, memos, rewards, fraud, statements, collections, authorizations, chargebacks/retrievals, merchants, settlement, etc.) Financial services with high-volume, large-scale processing and reporting.

Important info about this role:

• We’re better together. This role is fully on-site on Berkeley Heights, NJ or Alpharetta, GA.

This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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