Senior Program Manager

Indianapolis, IN

Core hours for this position are 12-6 pm EST (9-3 pm PST)

Full-time (40 hours)

Salary range $65,000 to $82,000

Opportunity Summary:

Are you someone that enjoys building and problem solving strategically and creatively to identify solutions that serve

others? Do you have a continual growth mindset to develop and improve existing processes to enhance program

efficiencies? Are you someone that is passionate about creating access and opportunities for individuals from

marginalized communities? Can you cast a vision or leverage an existing vision by creating and executing a

methodology that brings the vision to fruition??

Our partner company's Indiana Senior Program Manager will lead the execution and local management of our company's

program. This role acts as a bridge between our company's HQ (based in Portland, OR) and our

local partner company's effort; conducting technical product management, overseeing products built for our partners

in the state, and coordinating between the products created and the local partner “ground game” activities.

This work involves 50% project management and translation of on-the-ground needs into technical specifications for

the Community Collider’s execution of the Air Game, and 50% relational work on behalf of our company's Indiana

Branch. Personifying our core values (listening, innovation, accountability, radical hospitality, action), this role will

think out-of-the-box to solve the needs of kids and families impacted by foster care through a collaborative approach.

This leader will help to set a post-launch strategy and structure that can be replicated in future jurisdictions. As a new

role, the Program Manager will be responding to the needs and requests of community partners while balancing those

needs with our company’s deliverables, timelines, and resources.

Duties and Responsibilities:

Program Management

• Work with Executive Director, Indiana Branch to build Ground Game interventions to address gaps in
• community engagement
• Lead program management towards our partner company's model key metrics in Indiana
• Translating feedback from network partner organizations and families with lived expertise into potential
• initiatives

Product and Project Management

• Manage the project timelines and sprints for add-ons to products
• Communicate with the Core Leadership Team of the Community Collider (Our company's hub for
• marketing, CX, technology, and data and impact) about technical needs from the ground
• Listen for opportunities to innovate around the product, reflecting them to the Executive Director of National Expansion

Relationship-Building

• Build trust and relationship with our partner company's Network partners
• Lead proactive communication around product rollouts and product improvements with partners
• Gather feedback from our local partner company's Network on new products and programs

Communication

• Partner with Organizational Communications Strategist on branded and streamlined communication to
• Network partners about our company's, Air Game products, and our partner company's model
• Highlight pain points to Community Collider team, as needed
• Build surveying of Network Partners to inform product deliverables

Education and Experience:

• Bachelor’s degree required
• 5 years of experience in project or program management, with proven experience in building consensus, launching new programs, and/or scaling initiatives

Knowledge, Skills, and Abilities:

• The role is technical, relational, and entrepreneurial, and requires a candidate with initiative, energy for building innovative solutions, and who can translate programmatic needs into technical language
• Robust understanding of government systems preferred; experience with child welfare systems preferred
• Clear evidence of working in an entrepreneurial environment with quick program start-up experience

Personal Qualifications:

• Possess cultural and emotional intelligence with an ability to work with a diverse group of leaders?
• Demonstrates a passion for operational, technical, and customer experience excellence?
• Ability to articulate a position on the importance of the faith community engaging vulnerable children, youth, and families

Employment Terms:

• Full-time (40 hours), exempt, salary range $65,000 to $82,000
• This position is in central Indiana.
• Comprehensive benefits including premium medical, vision, and dental insurance (covered fully for employee and partially for spouse and/or dependents) generous paid holiday, vacation, sick, personal, and parental leave
• Our company has a flexible work model that supports a blend of in-office, remote and on-the-go workers; the Program Manager will be expected to work within our company’s hybrid work policy (2-3 days in the office, 2-3 days from home).
• We have team members located in multiple time zones. To facilitate collaboration, core hours for this position are 12-5 pm EST (9-2 pm PST)
• Valid driver’s license and legally eligible to work in the United States