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Form of workJob Description
What you need to know about the role
As a Product Manager you will work on an inspiring suite of products to deliver best in class return experience to Happy Returns consumers and solve #1 problems of ecommerce. Meet our team appy Returns, a PayPal company, makes returns beautiful for shoppers, merchants, and the planet—if you’ve ever done a box-free return from Amazon to Kohl’s or Whole Foods, that’s a process we invented and is used by more than 75% of shoppers from brands like Everlane, Revolve, Levi's, Gymshark, Allbirds, and many more.
Your way to impact
Happy Returns has a small team, every prioritized product/project is highly visible and impactful. You will be working on products with direct impact to Happy Returns Revenue and bottom line
Job Description
In your role, you contribute to prioritizing projects and updating our product roadmap as well as help with the definition, design, and launch of new products and features in the Happy Returns product ecosystem of warehouse management system and logistics.
What do you need to bring
- 4+ years of Product Manager experience, delivering products from 0 to 1 and solving problems with existing products
- Exceptional product and design sense
- The ability to make excellent decisions quickly
- A high aptitude for learning new systems and industries quickly and managing products across the full technology stack
- Deep technical understanding of and empathy for software development; CS degree and/or coding beyond HTML/CSS strongly preferred
- Outstanding numerical analytical ability
- The ability to think and write clearly
- The ability to manage development tasks to maximize the effectiveness of the team and maintain engineers’ energy and enthusiasm over time
- Interest in e-commerce, logistics, and/or high-growth startup
- Clear written and verbal communication, managing clients, and stakeholders
- **We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
EEO Statement
Integrated into our shared values is Happy Returns’ commitment to diversity. Happy Return is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Happy Return has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third-Party Agencies
To all recruitment agencies: Happy Return only accepts resumes from agencies on the Happy Returns or UPS preferred supplier list. Happy Return is not responsible for any fees or charges associated with unsolicited resumes.
Covid-19 Policy
As part of Happy Return’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a COVID-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
