Senior Product Manager - Pos

Lunchbox is a collection of enterprise solutions that redefine the digital restaurant experience. You can't put us in a box because we're the whole package. We're an exceedingly savvy team of tech and food enthusiasts. We help build out performance tools to drive guests to restaurants - and only restaurants!

Lunchbox is for restaurateurs, by restaurateurs, and we're shouting that from the rooftops! We're led by food people who care. Our team has won some fun culture awards, and you can find us in the press. We regularly launch stuff that helps the industry, and we're not afraid to roll up our sleeves and get dirty. It's also important to note that we raised the largest Series A in FoodTech ($22 million) and most recently raised a Series B ($50 million), both led by Coatue.

Lunchbox is revolutionizing the food tech industry, powering over 4,000 restaurants in the USA with our comprehensive online ordering system. As the Senior Product Managerwith specialized POS experience, you'll drive our product suite's evolution, ensuring seamless POS integrations. Collaborate with a passionate team, shape the digital future for restaurateurs, and solidify Lunchbox's position as the industry's top choice.

Responsibilities:

• Evolve Our Product Ecosystem: Directly influence the continuous improvement of our POS integrations, ensuring they are not only seamless but also innovatively serve our restaurant partners.
• Strategic Leadership: Utilize your expertise in product management to set strategic directions for development teams, ensuring that our product roadmap aligns with market needs and Lunchbox's vision.
• Bridge Gaps: Act as a vital communication link between technical teams and business stakeholders, translating complex technical details into actionable business strategies.
• Innovate and Optimize: Drive innovation by leveraging your background in loyalty programs, payment systems, and other restaurant technologies to enhance customer engagement and operational efficiency.
• Mentorship and Team Development: Lead by example, mentoring junior Product Managers and fostering a culture of growth, empowering team members to excel in their roles.
• Scale Our Solutions: Apply your proven track record in scaling products to help Lunchbox meet the growing demands of the food tech industry, ensuring we stay ahead of the curve.

Qualifications:

• Minimum of 4 years in product management
• Solid background in the food tech industry, with a deep understanding of POS systems and their intricacies
• Experience with integrating multiple POS systems, including but not limited to Aloha, Revel, Brink, Square, and Toast, required
• Excellent verbal and written communication skills, capable of liaising efficiently between technical and non-technical stakeholders
• Ability to understand new point-of-sale systems and how they can integrate to our existing architecture 
• Highly driven and proactive individual with an assertive approach; possesses a level of enthusiasm and initiative that occasionally requires temperance


Bonus Qualifications: 
• Past experience with loyalty programs, payment systems, and other digital restaurant tools
• People Management: Demonstrated success in leading, mentoring, and growing product teams
• Proven track record in scaling products in high-growth environments
• Degree in Computer Science, Technology, or related fields

Some Awesome Benefits:

• Remote work from anywhere in the US.
• Workspace stipend or device allowance of up to $500.
• Competitive salary and equity packages.
• Comprehensive health coverage (medical, dental, and vision).
• Online mental health therapy for your well-being.
• Unlimited PTO from day one and parental leave.
• Annual professional development stipend.
• Oh, and we'll even cover the cost of your food-related tattoo!

Helpful Resources:

• Lunchbox 2.0 Product Suite
• Dive deeper into our Product Suite 
• Check out our Mission, Vision, and Core Values 

Lunchbox's biggest asset is our people. We work to shape an equitable and inclusive culture that amplifies voices, fuels performance and collaboration, and fosters a sense of trust and belonging for all. We know that, similar to the restaurant industry that we serve, different views and experiences are advantages, and help us drive better business. We strive for the awareness, education, celebration, and recognition of not only our people but for diversity, inclusion, and equity across our organization. 

Lunchbox is an Equal Opportunity and Affirmative Action Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  This means, we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.