Senior Product Manager - Cyber Quoting

About the role

Creating fast, accurate quotes is a foundational piece of every great insurance company and is one of the most important focus areas in the company. As Coalition scales, it’s critical to make sure our brokers and insureds get an accurate quote every time – with as little human involvement as needed. For Coalition, this generates tremendous business value by both improving the customer experience and increasing our operational efficiency.

As the Product Lead for Quoting Engine, you will own the quoting logic and quoting APIs end-to-end. You'll identify key problems to tackle, get feedback from stakeholders, prioritize features to build a roadmap, and work across the company to deliver innovative solutions. A good Product Manager thinks creatively, empathizes with their customers, and deeply understands their domain. A great Product Manager continually creates business value, delights customers, and improves company infrastructure to unlock faster development. 

We expect a balance of constant incremental improvement with appetite for larger opportunities. When you find fundamental things that need attention, you’re willing to fix the root issue and invest in projects that benefit the company long term. You’ll manage your roadmap in a clear, consistent manner, and help everyone understand what success looks like. 

Coalition's culture is one that strongly values humility, authenticity, and diversity. We want to work with people of different backgrounds and different paths in life, and we trust our team members to take responsibility, share ownership, and work for one another. Coalition operates in a regulated space (insurance), so in addition to efficiency and elegance, everything we do must be both secure and compliant, across multiple regulatory frameworks.

Responsibilities

As the product owner for the Quoting Engine at Coalition, you will:

• Be a champion for our brokers and internal users. Understand their needs and pain points, channel your understanding and compassion to your day-to-day work, as well as influencing the teams around you.

• Define metrics and goals related to quoting efficiency, quoting accuracy, and API partner experience.

• Develop the product strategy and roadmap to ensure our quoting engine can meet all relevant internal and external (API) quoting needs.

• Work closely with engineering, design and other Product Managers to execute the roadmap.

• Work closely with cross-functional teams to make sure we provide not only the best product experience but also the best customer service experience.

• Work closely with business leaders and other product leaders to build out new insurance products in addition to cyber insurance in our API.

This role is highly technical, requiring a deep understanding of system architecture, conditional logic, workflow processes, and API design. The best PMs for this role are willing to roll up their sleeves and sweat the details.

Skills and Qualifications

• A passion for technology and 5+ years of experience building software products for external customers

• An ownership mentality; do what it takes to deliver great outcomes

• Strategically balance short-term and long-term development needs simultaneously

• Measured success in delivering on company goals

• A track record taking ideas all the way to shipping great products and customer benefits

• Lead independently, through influence and acumen

• Equally adept at being hands-on and sweating the details and at looking at the larger picture and driving the strategic vision

• Experts in data analysis and funnel optimization

• Excellent communication skills, especially written, for multiple audiences

• Willingness to step in to fill gaps and push for team success

• Trusted by team members and outside customers alike to deliver on what is promised

• Comfortable with change; rapid company growth demands and rewards flexibility

• Solid startup experience. Have experienced and thrived in a hypergrowth environment.

• Comfortable with change; rapid company growth demands and rewards flexibility

Bonus Points 

• Experience with the business of insurance, or related regulated financial products

• Experience with system design and architecture 

• Experience with APIs and API partner management

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $136,000/year in our lowest geographic market up to $203,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Perks

• 100% medical, dental and vision coverage

• Flexible PTO policy

• Annual home office stipend and WeWork access

• Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!

• Competitive compensation and opportunity for advancement