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Form of workJob Description
Who we are:
VBG (Veteran Benefits Guide) was founded by a former active-duty United States Marine with the goal of ensuring that Veterans receive the correct disability benefits in a timely manner. VBG has successfully guided over 35,000 Veterans by submitting their VA (Veteran Affairs) disability claims, resulting in substantially increased compensation benefits for their disabilities that are related to active-duty service. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, Veteran Benefits Guide is committed to advocating for policies that protect the rights and interests of former servicemembers.
Summary:
The Senior Product Manager for Veteran Benefits Guide will play a pivotal role in leading and overseeing the entire product portfolio of the company. Collaborating closely with cross-functional teams, this senior leadership role requires a seasoned professional with a proven track record in product management, a strategic mindset, and the ability to mentor and manage a team of direct reports.
Project Description:
Be the driving force behind a ground-breaking web application designed specifically to streamline and enhance medical care delivery across the country for our military Veterans. As the Senior Product Manager, you'll own the entire product lifecycle, leading the charge from conception and design to launch and continuous optimization. This is an exciting opportunity to accelerate your product management career while making a positive difference to our military community.
Essential Functions:
Essential Functions:
- Lead and shape the product vision and strategy in collaboration with Product Managers, engineers, and stakeholders.
- Mentor and manage a team of Product Managers and designers, providing guidance in gathering user requirements, crafting user stories, managing product roadmaps, and creating product mockups.
- Develop comprehensive requirements, including user stories and acceptance criteria.
- Drive quality assurance testing processes and methodologies.
- Oversee bug triage, prioritization, and assignments, ensuring efficient resolution.
- Assume full product ownership duties, including creating user guides, supporting documentation, release notes, and managing the product backlog.
- Own timelines and product releases, ensuring alignment with organizational goals.
- Implement and manage product sprints, fostering a culture of innovation and efficiency.
- Demonstrate leadership in a team environment, emphasizing attention to detail and a sense of urgency and responsibility towards clients and users.
- Work independently with minimal supervision, seeking guidance from IT management when necessary.
Qualifications or Competency:
- At least 5+ years of product management experience, with a solid track record of developing and launching successful products. Experience in managing a comprehensive product portfolio and leading major product initiatives is essential.
- A strong technical background, with in-depth hands-on experience in product development. The candidate should have experience with advanced technological frameworks and be adept at leveraging technology trends to enhance product offerings.
- Demonstrated ability in leading product strategy from conception to launch, aligning product vision with business goals. Proven capability to mentor and guide junior Product Managers and lead cross-functional teams toward successful outcomes.
- Exceptional project management skills, with a focus on strategic planning, resource allocation, and efficient execution. Experience in managing complex projects with diverse teams and multiple stakeholders is required.
- A profound understanding of advanced product development, UI/UX design principles, and user-centered design methodologies.
- Expert-level knowledge in Agile methodologies and practices.
- Proven experience in collaborating effectively with engineering teams and leading cross-functional teams. Ability to foster a culture of innovation and teamwork.
- Familiarity with advanced product management tools such as JIRA, Notion, Trello, Asana, Figma, Sketch, etc., with the ability to leverage these tools for efficient product management processes.
- Strong ability to communicate complex technical information effectively, both verbally and in writing, to diverse end-users. Skilled in negotiating, influencing, and presenting to senior management and stakeholders.
- In-depth understanding of HIPAA compliance, US data protection standards, and other relevant regulatory requirements. Ability to ensure products comply with industry standards and legal regulations.
Supervisor Responsibilities:
This position has no supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
Position Type:
This is a full-time exempt position. This is a hybrid setup with 4 days in office and 1 day remote. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Schedules must be approved by supervisors.
Core Business Hours:
Monday through Friday, 8:00 a.m. to 5:00 p.m., with in-office attendance required four times a week and one optional remote day.
Occasional after-hours coverage may be necessary. This position will participate in the on-call rotation.
Travel:
Travel to the San Diego office may be required 3-4 times per year as needed. Offsite training or meeting travel is estimated to be less than 5%.
Education and Experience:
Bachelor’s degree strongly preferred (Engineering, Information Technology, Computer Science, etc. a major plus).
EEO:
Veteran Benefits Guide (VBG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), genetic characteristic, sexual orientation, registered domestic partner status, age, military or veteran status, hairstyle or hair texture, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Veteran Benefits Guide:
Veteran Benefits Guide was founded by former United States Marine, Joshua Smith. Josh was employed by the Veteran Benefits Administration (VA) as a Rating Veteran Service Representative (Rater). While working in this capacity Josh was thoroughly trained on the VA’s Disability Compensation System. During his tenure at the VA, he discovered many inefficiencies in the way Veterans' disability ratings were evaluated. He witnessed firsthand how the VA’s method of deciding Veterans’ disability ratings was heavily flawed and designed a system to address those deficiencies. Recognizing the need to provide Veterans a better option for processing their VA disability claims, Josh set out to create a means to expedite them through the VA claim process while also obtaining the benefits Veterans deserve. Years later, VBG has successfully guided over 10,000 Veterans with submitting their VA disability claims, resulting in substantially increased compensation benefits for their disabilities which are related to active duty service.
