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Form of workSalary : $49,805.08 - $62,256.35 Annually
Location : Downtown Dallas, TX
Job Type: Full-time
Job Number: 26021-CCS
Department:Code Compliance Services
* Org (REQUIRED): 3452 Administration
Opening Date: 12/17/2023
Closing Date: 12/30/2023 11:59 PM Central
Position Purpose
The Senior Outreach Specialist serves and supports the community by providing information, direction, and awareness of City programs, services, and projects. Educates, develops, coordinates, and implements community outreach programs and ensures the professional training of fellow Outreach Specialists.
Essential Functions
1 Coordinates, facilitates, and implements services and programs of a specific department to ensure the needs of the community are being met; educates and communicates services to potential community members ensuring understanding of services and programs.
2 Ensures that members of the community receive one-on-one assistance; monitors other Outreach Specialists providing services and coordinates various events to support and engage the community, maximize program awareness, and foster relationships to provide assistance.
3 Ensures citizens are offered information and resources available to citizens in the community; attends meetings, networks within the community, provides phone outreach activities, and develops community relationships.
4 Acts as a liaison to various social service organizations by maximizing awareness of the community service offerings available; serves as a liaison for customer issues with City services or utilities; coordinates various community focused events designed to engage social service providers and encourage a sense of pride and responsibility in the community.
5 Provides direction, oversight and skill in the development of newsletters, PowerPoint presentations, press releases, social media content, and handouts, letters, and flyers to convey information; makes public presentations and represents the City of Dallas to residents, businesses, churches, schools, environmental groups, neighborhood associations, and other departments.
6 Coordinates, oversees, and supports various community focused events designed to engage social service providers and encourage a sense of pride and responsibility in the community; serves on specific committees and assists in setting goals and objectives.
7 Educates the community on City services and provides extensive outreach activities to communicate and inform.
8 Performs any and all other work as needed or assigned.
Minimum Qualifications
EDUCATION:
Supplemental Information
Knowledge and Skills
1 Knowledge of various geographical areas of the city and their social problems.
2 Knowledge of City departments, policies, and procedures.
3 Knowledge of Customer Service and community liaison.
4 Ability to promote effective outreach programs.
5 Ability to educate and inform citizens of City programs.
6 Ability to promote city programs and raise awareness through networking and partnerships.
7 Ability to lead meetings and facilitate transparency within the City.
8 Ability to oversee, support, lead, and assist other personnel performing public ourtreach.
9 Communicating effectively verbally and in writing.
10 Establishing and maintaining effective working relationships.
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.
Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.
To view the employee benefits offered by the City of Dallas
01
In the questions that follow, you will be asked about your education, work history and/or current certifications and licenses. Answers given in this supplemental questionnaire must be able to be verified with the information provided in the Education, Work History and/or Certificates and Licenses sections of your application.Information submitted on attached documents (resumes, cover letters, etc.) WILL NOT be used to determine eligibility for this position.If you have NOT completed the application requirements, please return to the application and complete the appropriate section(s) before submitting.
02
This job posting is ONLY for applicants interested in employment as a Senior Outreach Specialist in the Code Compliance Department.
03
Please select the choice below which represents your highest level of education completed.
04
How many years of combined experience do you have in the following areas? -Event Planning-Administrative/Clerical Work-Advertising/Media
05
Please select the areas in which you have experience (check all that apply).
06
Do you have a valid driver's license, with a good driving record?
07
CERTIFICATE / LICENSE INFORMATION: All information regarding current certificates and/or licenses must be included in the Certificates and Licenses section of the application. Failure to do so may result in disqualification for this position.
08
Select the social media with which you have experience (check all that apply):
09
What is your proficiency level using MS Office or similar software skills?
10
What is your level of experience conducting community meetings?
11
Do you have experience with the Adobe Suite creative software (i.e. Adobe Illustrator, InDesign, Photoshop)?
12
Do you have any multimedia experience, including development of a variety of multimedia graphics, web design, and/or video content?
13
What is your proficiency level of speaking Spanish?
Required Question
Location : Downtown Dallas, TX
Job Type: Full-time
Job Number: 26021-CCS
Department:Code Compliance Services
* Org (REQUIRED): 3452 Administration
Opening Date: 12/17/2023
Closing Date: 12/30/2023 11:59 PM Central
Position Purpose
The Senior Outreach Specialist serves and supports the community by providing information, direction, and awareness of City programs, services, and projects. Educates, develops, coordinates, and implements community outreach programs and ensures the professional training of fellow Outreach Specialists.
Essential Functions
1 Coordinates, facilitates, and implements services and programs of a specific department to ensure the needs of the community are being met; educates and communicates services to potential community members ensuring understanding of services and programs.
2 Ensures that members of the community receive one-on-one assistance; monitors other Outreach Specialists providing services and coordinates various events to support and engage the community, maximize program awareness, and foster relationships to provide assistance.
3 Ensures citizens are offered information and resources available to citizens in the community; attends meetings, networks within the community, provides phone outreach activities, and develops community relationships.
4 Acts as a liaison to various social service organizations by maximizing awareness of the community service offerings available; serves as a liaison for customer issues with City services or utilities; coordinates various community focused events designed to engage social service providers and encourage a sense of pride and responsibility in the community.
5 Provides direction, oversight and skill in the development of newsletters, PowerPoint presentations, press releases, social media content, and handouts, letters, and flyers to convey information; makes public presentations and represents the City of Dallas to residents, businesses, churches, schools, environmental groups, neighborhood associations, and other departments.
6 Coordinates, oversees, and supports various community focused events designed to engage social service providers and encourage a sense of pride and responsibility in the community; serves on specific committees and assists in setting goals and objectives.
7 Educates the community on City services and provides extensive outreach activities to communicate and inform.
8 Performs any and all other work as needed or assigned.
Minimum Qualifications
EDUCATION:
- Bachelor's degree or higher in any field.
- Four (4) years of administrative experience in any of the following areas:
- Event planning
- Community outreach
- Advertising/Media
- High school diploma or GED plus eight (8) years of the required experience will meet the education and experience requirements.
- Associate degree in any field plus six (6) years of the required experience will meet the education and experience requirements.
- Valid driver's license with a good driving record.
- Knowledge of social media platforms including LinkedIn, Facebook, Twitter, and YouTube.
- MS Office or similar software skills.
- Effective oral and written communication skills.
- Ability to produce graphics, and develop brochures, flyers, announcements, and event invitations.
- English/Spanish bilingual skills are a plus.
Supplemental Information
Knowledge and Skills
1 Knowledge of various geographical areas of the city and their social problems.
2 Knowledge of City departments, policies, and procedures.
3 Knowledge of Customer Service and community liaison.
4 Ability to promote effective outreach programs.
5 Ability to educate and inform citizens of City programs.
6 Ability to promote city programs and raise awareness through networking and partnerships.
7 Ability to lead meetings and facilitate transparency within the City.
8 Ability to oversee, support, lead, and assist other personnel performing public ourtreach.
9 Communicating effectively verbally and in writing.
10 Establishing and maintaining effective working relationships.
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.
Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.
To view the employee benefits offered by the City of Dallas
01
In the questions that follow, you will be asked about your education, work history and/or current certifications and licenses. Answers given in this supplemental questionnaire must be able to be verified with the information provided in the Education, Work History and/or Certificates and Licenses sections of your application.Information submitted on attached documents (resumes, cover letters, etc.) WILL NOT be used to determine eligibility for this position.If you have NOT completed the application requirements, please return to the application and complete the appropriate section(s) before submitting.
- I have read and understand the above statement
02
This job posting is ONLY for applicants interested in employment as a Senior Outreach Specialist in the Code Compliance Department.
- I have read and understand the above statement
03
Please select the choice below which represents your highest level of education completed.
- High school diploma or GED
- Associate degree in any field
- Bachelor's degree (or higher) in any field
- None of the above
04
How many years of combined experience do you have in the following areas? -Event Planning-Administrative/Clerical Work-Advertising/Media
- None
- Less than one year
- One year to less than two years
- Two years to less than three years
- Three years to less than four years
- Four years to less than five years
- Five years to less than six years
- Six years to less than seven years
- Seven years to less than eight years
- Eight years or more
05
Please select the areas in which you have experience (check all that apply).
- Event Planning
- Administrative/Clerical Work
- Advertising/Media
- None of the above
06
Do you have a valid driver's license, with a good driving record?
- Yes
- No
07
CERTIFICATE / LICENSE INFORMATION: All information regarding current certificates and/or licenses must be included in the Certificates and Licenses section of the application. Failure to do so may result in disqualification for this position.
- I have read and understand the above statement.
08
Select the social media with which you have experience (check all that apply):
- Indeed
- WordPress
- Other
- None of the above
09
What is your proficiency level using MS Office or similar software skills?
- None
- Beginner
- Intermediate
- Advanced
10
What is your level of experience conducting community meetings?
- None
- Less than one year
- One year to less than two years
- Two years or more
11
Do you have experience with the Adobe Suite creative software (i.e. Adobe Illustrator, InDesign, Photoshop)?
- Yes
- No
12
Do you have any multimedia experience, including development of a variety of multimedia graphics, web design, and/or video content?
- Yes
- No
13
What is your proficiency level of speaking Spanish?
- None
- Beginner
- Intermediate
- Fluent
Required Question
