Senior Operations Manager

Job Title: Senior Operations Manager

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Senior Operations Manager plans, directs, and coordinates, through subordinate personnel, activities to obtain optimum use of equipment, facilities, and personnel. Consults with airport management. Manages and motivates operational personnel. Confers and cooperates with upper management in formulating administrative and operational policies and procedures. Analyzes records of daily operations to maintain knowledge of station activities. Reviews and analyzes expenditures, financial and operations reports to determine requirements for increasing profits. Prepares recommendations on findings for upper management evaluation.

Responsibilities

• Recommends capital expenditures for acquisition of new equipment which would increase efficiency and services.
• Approves requisitions for equipment, materials, and supplies within limits of facility budget.
• Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.
• Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.
• Read, understand and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display
• this identity badge.
• Enforces compliance of personnel with administrative policies, procedures, safety rules, and governmental regulations.
• Directs investigations into cause of internal and external complaints relating to the facility.
• May negotiate contracts with equipment and materials suppliers.

Minimum Requirements

• Bachelor's degree (B. A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience.
• Must have strong organizational skills, written and verbal communication skills.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
• Ability to effectively present information to top management, and/or boards of directors.

Preferred Skills

• Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to manage and motivate personnel.

Physical Requirements/Working Conditions

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Perks & Benefits

• Want your pay in advance? Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered with company match!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Weekends as needed

Ability to Relocate:

• Windsor Locks, CT: Relocate before starting work (Required)

Work Location: In person