Senior Manager, Public Relations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting and coordinating plans with senior level management and conducting Public Relations programs and content designed to create and maintain a favorable public image for the company. Plans, directs, and reports on development and communication of information designed to keep public informed of Company's programs, accomplishments, or point of view. Organizes a significant flow of work, partners with cross-functional leaders to inform deliverables and meets appropriate deadlines while representing the organization. Develops financial, operational, and communications objectives. Ensures operational plans are aligned with business objectives and reports on performance. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Job Description

Core Responsibilities

• Serves as a primary regional author collaborating with cross-functional groups to uncover and develop robust narratives that highlight the company's differentiators and supports business objectives to ultimately improve brand awareness and perception regionally.
• Drafts and reviews fact sheets, press statements, bylines, award entries, blog posts, social content, influencer content, news releases, photographs, scripts, motion pictures, or audio recordings to media representatives and other persons who may be interested in learning about or publicizing company's activities or message.
• Distributes approved messaging through local and regional media relations including contact and/or organizational identification, relationship building, continuous outreach, and media list management to ensure the business remains connected to key stakeholders.
• Manages and analyzes regional external channels including blogs, Twitter, and others to share timely, relevant information that reinforces the company's position and positive perception with stakeholders.
• Knowledgeable at media monitoring, assessment, and reporting to track impact to the brand and identify opportunities for optimization.
• Adept at driving integrated communications, in collaboration with regional internal communications team, to equip all stakeholders with information that delivers on business objectives and the company's differentiated positioning in concert with regional peers.
• Represents, coordinates and supervises Public Relations activities that facilitate communication of the organization's message to internal and external publics.
• Promotes goodwill through such publicity efforts as speeches, exhibits, films, tours and question/answer sessions. Represents, coordinates and supervises Public Relations activities that facilitate communication of the organization's message to internal and external publics.
• Delegates activities/projects among less experienced assistants to ensure timely results; monitors progress and provides guidance as appropriate.
• Serves as liaison with PR agencies, news agencies, event organizers, to ensure project goals are met and timetable/budget parameters are kept.
• Writes/edits significant internal and external communications pieces including management speeches and parts of annual reports.
• Focuses direction and efforts on understanding what audience is to be reached and with what message.
• Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.