Senior Manager - Patient Insights Data Analytics Lead

Why Patients Need You
Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.
What You Will Achieve
We seek a highly motivated Solution Engineer to join Pfizer’s Digital Commercial and Customer Creation Center (C4) Digital Technology team for solution delivery for Pfizer’s Specialty Access Solution CoE.
Patient Insights is Pfizer’s proprietary application that maximizes the potential for our patients to have access to our medicines with proactive services identified through rich Data Analytics that personalize their journey. The candidate will be trained on the application.
The ideal candidate would be someone with advanced knowledge of data architecture, data profiling/quality tools, AWS services, Tableau, Snowflake, Informatica Cloud Services, Data IKU AI/ML tools, and some knowledge of building APIs.
The Data Lead will work closely with Patient Services Functional and Data Leads and become a subject matter expert with Patient Insights solutions to identify, develop, and deploy processes and reporting.
The role will lead Patient Insights Platform data architecture and visualization, create analytic solutions, and utilize data prep and visualization platforms.

How You Will Achieve It

• Manages overall data architecture and manages, develops, prioritizes, and recommends initiatives to improve and build upon the data architecture to support the business.
• Evaluating the design, selection, and implementation of database changes by comparing them with business requirements and design documents.
• Maintaining data management plans and instructions for operating complex business systems.
• Ensures consistency of process and usage, and champions best practices in data management oversee data accuracy processes, goals, and assessment.
• Works with product owners to prioritize features for ongoing sprints and manages a list of technical requirements based on business needs, new technologies, known defects, and issues.
• Develop database design and architecture documentation for the management and executive teams.
• Assisting the technology, systems, and process workstreams to define the shared data model vision, data sourcing approach, data transformation approach and data reconciliation approach.
• Planning and overseeing the day-to-day running of the workstream/team and delivery of milestones.
• Being Accountable for the end-to-end on-time delivery of program outcomes and the delivery of agreed benefits in line with the budget
• Defining program outcomes and business cases, ensuring alignment with respective line organizations across Pfizer’s SAS COE.
• Coordinating across many stakeholders, creating a collaborative network with critical internal and external stakeholders. This can include outside contractors such as software vendors, data providers and specialty pharmacy customers.
• Ensuring Pfizer data contract privacy and re-identification terms are adhered to, and conflicts or issues are brought to the attention of P&A Legal and Privacy.
• SPP/HUB onboarding, integration of digital patient engagement tool data, development of benchmarking, program performance analytics, and specific customer-facing engagements.
• Knowledge of Predictive analytics, Machine learning and Web applications.
• Can work independently under close supervision, including making recommendations without significant oversight.

You will have the opportunity to:

• Demonstrate a solid ability to tell a story with simplistic views of complex datasets.
• Patient Insights Data architecture and advanced analytical algorithms.
• Delivering data reliability, efficiency, and best-in-class data governance, ensuring security and compliance.
• Will be an integral part of developing best-in-class solutions for visualization across the organization.
• Build dashboard and reporting proofs of concept as needed; develop reporting and analysis templates and tools.
• The scope of this role includes a wide range of highly analytical platforms and data sources with diverse collection points and complicated collection methods.
• Partner with the Digital Client Partners to align on priorities, processes and governance and ensure experimentation to activate innovation and pipeline value.

Qualifications

Must-Have

• Bachelor’s degree required, preferably in Computer Science, Engineering, or a related field.
• 9+ years of relevant experience emphasizing application support, development, or systems engineering.
• Experience supporting applications and solutions in the pharmaceutical industry with a focus on patient access and adherence, Specialty pharmacy and Specialty HUB distribution
• Demonstrated expertise and capabilities in matrixed, cross-functional teams and influencing without authority.
• Demonstrated understanding of analytic tools/methods and the ability to generate vital customer insights and market intelligence. Ability to effectively link insights to implications to inform strategy, planning and execution.
• Ability to work effectively across teams and organizations.
• Demonstrated ability to take appropriate risks, share responsibilities and credit, celebrate/reward accomplishments, and instill in others a sense of urgency and ownership.
• Demonstrated ability to prioritize the asset/assets priorities, value drivers, and resource allocation required to optimize growth.
• Proven experience and demonstrated skills with AWS services, Snowflake, Informatica Intelligence Cloud Services tools, Tableau and Data IKU.
• Experience in Database design tools and team collaborations tools.
• Deep knowledge of Agile methodologies and SDLC processes.
• Experience managing vendors and contracted resources in both a staff augmentation and outsourcing model.
• Excellent written, interpersonal, and oral communication skills, communicate and liaise broadly across functions and the global organization.
• Strong analytical, critical thinking, and troubleshooting skills.
• Ambition to learn and utilize emerging technologies while working in a stimulating team environment.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Nice-to-Have

• Knowledge of systems within the Patient Services function.
• Process-oriented with strong organization, project management and coordination skills.
• Experience in DevSecOps tools JIRA, GitHub, Pytest and CI/CD tools.
• Good understanding of data compliance processes and controls around Patient Health Information (PII) and Patient Identifiable Information (PII).
• ITIL/PMP certified.
• Ability to adapt to changing working conditions and work assignments, to be open, and motivated to learn and adopt new ideas and concepts.
• Knowledge of database, storage, hosting, cloud, application, analytics and services technologies.

PHYSICAL/MENTAL REQUIREMENTS

• None, primarily office/computer-based work.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Expectations around travel will be minimal but candidates must be capable of travel within the region, to other regions, and to other Pfizer sites.
• Pfizer Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours.

Other Job Details

• Last day to apply: February 23, 2024
• Work Location Assignment: Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business.
• Additional Location Information: Collegeville, PA; New York City, NY

The annual base salary for this position ranges from $105,500.00 to $175,900.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies to the Tampa, FL location only. The salary range provided does not apply to any other United States location or locations outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Information & Business Tech

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