Senior Manager Of Platform Operations & Strategy

About the Role: LSP is seeking a Senior Manager to join our growing Platform team with a focus on building out strategic programs to enhance our local operations. The Platform team provides centralized support to our Partner brands across operations, talent, technology, HR, and marketing.
You will work on a variety of strategic projects under the SVP of Platform, but a main focus day one will be building and running key programs to level up talent across our Partner brands. You'll source third party content providers who can focus on leveling up our operational leaders on an ongoing basis. In addition to existing leaders on the platform, you'll focus on matriculating new GMs into our operating system.
The role is preferred to be located near one of our hubs - NYC, or Tampa but we can also consider remote.
Key Responsibilities

• Partner with the SVP of Platform & Operations on partner wide strategic initiatives
• Collaborate with department heads & Partner teams to identify specific L&D needs that align with business goals.
• Develop and implement comprehensive, targeted training programs for senior leaders across our companies by partnering with industry experts.
• Evaluate the effectiveness of strategic projects and training programs and make continuous improvements utilizing data.
• Manage our GM in Training program to give the platform the ability to up-level leadership in our Partner brand when needed.
• Represent our organization at events to attract and identify potential candidates who can join the GM in Training program.
• Partner with our talent team to build and maintain relationships with educational, veteran, professional institutions to enhance our talent networks.
• Partner with our marketing team to build out platform wide third party partnerships.

Key Qualifications & Skills

• Experience designing and delivering scalable, innovative, and coordinated programs.
• Operational mindset with the proven ability to build from the ground up.
• Passion for continuous learning.
• Strong interpersonal and communication skills and ability to collaborate with multiple stakeholders.
• Ability to analyze data and derive actionable insights.
• Persistent, self-motivated, and able to deliver results.
• Previous experience in creating top of funnel candidate opportunities i.e. attending job fairs is a plus.
• Backgrounds that lend well could include consulting, start up operations, corporate trainings.
• Industry experience is a plus; can showcase a proven track record of successful implementation and execution of programs.

Why You will Want to Work Here

• Competitive salary + annual bonus opportunity.
• Flexible vacation policy.
• Full medical, dental, and vision packages, 401(k).
• Opportunity to work for a high growth company backed by institutional investors.
• Access to our ongoing leadership training and development programs.
• Wellness, work from home and learning stipends available.

$130,000 - $140,000 a year
About Us: Legacy Service Partners is a leading private equity-backed residential HVAC, plumbing, and electrical service company. At Legacy, we are building a national platform by acquiring market-leading local businesses with great cultures, attracting the best technical and managerial talent, and creating unmatched growth opportunities for our people. Since our founding in 2021, Legacy has made 30+ acquisitions of HVAC, plumbing, and electrical companies across 16 states. Our companies provide emergency repair and replacement services, as well as recurring maintenance services to homeowners. With strong organic growth and an aggressive acquisition strategy, our vision is to build the nation's leading home services platform. Legacy is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator.
Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.