Senior Manager - Conduct Risk Audit

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?

• Execute Conduct Risk procedures on audit projects in conformance with department standards, methodology, budgets and deadlines (inclusive of audit planning, fieldwork, reporting, and wrap-up activities);
• As a self-starter, leverage a passion for continuous innovation to drive organizational improvements and impacts
• Communicate audit objectives, scope, risks, and findings articulately and with impact to individuals at various levels of business management;
• Work effectively on unstructured tasks to provide structured output;
• Interview relevant stakeholders to document, understand, and assess relevant Conduct Risks and controls;
• Execute testing of control design and control operating effectiveness in global audits of first and second line of defense business functions specific to Conduct Risk;
• Efficiently manage routine client status meetings, audit requests, and other administrative tasks;
• Assist in the documentation and risk-based evaluation of audit observations and findings;
• Coordinate with client management to capture relevant action plans, and execute subsequent validation of such activities;
• Work on simultaneous integrated audit projects of all sizes and complexity across multiple business areas for different audit leaders;
• Develop and document ideas for analytical control testing to continually expand the breadth and depth of audit coverage and enhance audit efficiency;
• Develop familiarity with Conduct Risk across all lines of businesses, globally;
• Utilize department and company tools in a proficient manner;
• Effectively coach/mentor, and develop junior team members in all aspects of the audit methodology; and
• Maintain internal audit competency through ongoing professional development.

Minimum Qualifications

• Five (5) or more years of experience in audit in the financial services, banking, or card products industries;
• Bachelor of Art/Science or equivalent degree;
• Demonstrated experience and competency in the assessment of risks and controls;
• Data-driven mindset and experience in the manipulation, assessment, interpretation, and presentation of data to support a conclusion;
• Strong written and verbal communication skills;
• Ability to collaborate, influence, and communicate efficiently across audit teams;
• Ability to ask the "right" questions without having extensive knowledge in a particular business area;
• Has the ability to apply a reflexive mindset;
• Demonstrated ability to manage people in a way that inspires, develops, and delivers results;
• Demonstrated integrity, innovation, teamwork, and excellence;
• Extensive business process experience in the financial services industry, including an understanding of related products, services, features, economics and key regulations
• Ability to break-down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity;
• Excellent storytelling and visualization skills;
• Ability to travel;

Preferred Qualifications

• Advanced degree in Accounting, or another related field is preferred;
• Relevant audit and compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.);
• Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus;
• Proficiency in Microsoft Excel, Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive and/or Spark is a plus
• Experience with Conduct Risk, risk management or other relevant role

Qualifications
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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