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Job Summary :
Cognizant Technology Solutions is looking for Senior LUIS Developer(with Conversational AI) with 10+ years of experience.
Location: Remote, USA
Duration: Full Time only - "Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)."
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Salary and Other Compensation:
Applications for this role will be accepted till 2/14/2024.
The annual salary for this position is between $[120,000.00 - 140,000.00] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our practice, EPS-DCX is at the heart of this transformation journey and we work with clients in a consultative approach to solve their business critical customer problems in everyday business such as - poor self-service, high abandonment, poor sales conversion, low campaign clicks, delayed product fulfilment etc.
We are a team of over 4,000+ CX consultants located globally working with clients across industries to re-imagine their customer experiences by re-engineering their CX processes, re-vamping technology landscape. We have a highly specialized partner ecosystem and collaboration, co-creation with them is core to our problem-solving skills. By building a simpler, modernized landscape, we can help you transform your business, achieve your key business goals and win in the digital economy.
Position Description:
This role will be responsible for designing and developing AI solutions that utilize Microsoft Azure Cognitive Services and/or other technologies/frameworks as directed. The Developer must have experience in analyzing customer needs and developing the overall concept and design objectives.
Responsibilities:
• LUIS, QnA, CLU Model Development: Design, develop, and optimize LUIS/CLU language models to understand and interpret user input accurately.
• Excellent troubleshooting and analytical skills in a complex, distributed environment.
• Experience in NLP (Natural Language Processing) & NLU (Natural Language Understanding), ML (Machine Learning), Conversational AI
• Intent Recognition: Implement intent recognition and entity recognition to extract relevant information from user queries.
• Model Training and Tuning: Continuously train and fine-tune LUIS and CLU models to improve their accuracy and responsiveness.
• Integration: Integrate LUIS/CLU models into our chatbot and virtual assistant applications, ensuring seamless and natural interactions.
• Collaboration: Collaborate with cross-functional teams, including software developers, data scientists, and UX/UI designers, to deliver cohesive AI-powered solutions.
• Testing and Validation: Conduct rigorous testing and validation of LUIS and/or CLU models to ensure high-quality performance and handle edge cases effectively.
• Documentation: Create and maintain comprehensive documentation for LUIS/CLU models, APIs, and integration procedures.
• Experience with Azure and relevant technologies such as Dialog flow ES, Dialog flow CX, GVP or Nuance Mix Tools is considered.
• Experience using Git and Jenkins.
• Hand on experience with agile and scrum development methodologies.
Required Qualifications:
• 5+ years of enterprise-scale IVR application development experience.
• Knowledge of Azure Bot Service, Azure Cognitive services Microsoft Bot framework is strongly desired.
• Proven experience in developing and deploying Microsoft Azure AI tools (LUIS,QnA,CLU, CQA) or other NLP systems.
• Proficiency in programming languages such as Python, C#, or JavaScript.
• Nuance grammar development experience
• Knowledge of SQL and experience with relational databases
• Familiarity with machine learning and deep learning frameworks (e.g., TensorFlow, PyTorch) is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
Education
• BS or MS in Computer Science or equivalent work experience
• Should be self-motivated, self-starter with clear communication skills who thrives working in a team environment.
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
MS LUIS
PL1
Required
Domain Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Medicare & Medicaid Claims
NA
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
Job Summary :
Cognizant Technology Solutions is looking for Senior LUIS Developer(with Conversational AI) with 10+ years of experience.
Location: Remote, USA
Duration: Full Time only - "Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)."
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Salary and Other Compensation:
Applications for this role will be accepted till 2/14/2024.
The annual salary for this position is between $[120,000.00 - 140,000.00] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our practice, EPS-DCX is at the heart of this transformation journey and we work with clients in a consultative approach to solve their business critical customer problems in everyday business such as - poor self-service, high abandonment, poor sales conversion, low campaign clicks, delayed product fulfilment etc.
We are a team of over 4,000+ CX consultants located globally working with clients across industries to re-imagine their customer experiences by re-engineering their CX processes, re-vamping technology landscape. We have a highly specialized partner ecosystem and collaboration, co-creation with them is core to our problem-solving skills. By building a simpler, modernized landscape, we can help you transform your business, achieve your key business goals and win in the digital economy.
Position Description:
This role will be responsible for designing and developing AI solutions that utilize Microsoft Azure Cognitive Services and/or other technologies/frameworks as directed. The Developer must have experience in analyzing customer needs and developing the overall concept and design objectives.
Responsibilities:
• LUIS, QnA, CLU Model Development: Design, develop, and optimize LUIS/CLU language models to understand and interpret user input accurately.
• Excellent troubleshooting and analytical skills in a complex, distributed environment.
• Experience in NLP (Natural Language Processing) & NLU (Natural Language Understanding), ML (Machine Learning), Conversational AI
• Intent Recognition: Implement intent recognition and entity recognition to extract relevant information from user queries.
• Model Training and Tuning: Continuously train and fine-tune LUIS and CLU models to improve their accuracy and responsiveness.
• Integration: Integrate LUIS/CLU models into our chatbot and virtual assistant applications, ensuring seamless and natural interactions.
• Collaboration: Collaborate with cross-functional teams, including software developers, data scientists, and UX/UI designers, to deliver cohesive AI-powered solutions.
• Testing and Validation: Conduct rigorous testing and validation of LUIS and/or CLU models to ensure high-quality performance and handle edge cases effectively.
• Documentation: Create and maintain comprehensive documentation for LUIS/CLU models, APIs, and integration procedures.
• Experience with Azure and relevant technologies such as Dialog flow ES, Dialog flow CX, GVP or Nuance Mix Tools is considered.
• Experience using Git and Jenkins.
• Hand on experience with agile and scrum development methodologies.
Required Qualifications:
• 5+ years of enterprise-scale IVR application development experience.
• Knowledge of Azure Bot Service, Azure Cognitive services Microsoft Bot framework is strongly desired.
• Proven experience in developing and deploying Microsoft Azure AI tools (LUIS,QnA,CLU, CQA) or other NLP systems.
• Proficiency in programming languages such as Python, C#, or JavaScript.
• Nuance grammar development experience
• Knowledge of SQL and experience with relational databases
• Familiarity with machine learning and deep learning frameworks (e.g., TensorFlow, PyTorch) is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
Education
• BS or MS in Computer Science or equivalent work experience
• Should be self-motivated, self-starter with clear communication skills who thrives working in a team environment.
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
MS LUIS
PL1
Required
Domain Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Medicare & Medicaid Claims
NA
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
